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Fraud Operations Analyst IThe Client Intel Unit Analyst participates in investigations regarding the control, detection and analysis of frauds to eliminate any eventual possibility of financial or image loss to the company. Working under close supervision, this job participates in identifying potential fraud cases and taking appropriate action.Key Responsibilities and Duties
Participates in investigations of alleged violations of the corporation’s ethical standards and non-compliance with applicable laws, regulations and corporate policy issues.
Assists with conducting routine audits of corporate departments to ensure compliance and manages the process of correcting noncompliance and compliance gaps.
Uses data analysis and software to identify potential cases of fraud such as embezzlement, counterfeiting, cloning, tumbling, piggy-backing, etc.
Prepares and maintains appropriate reports of fraudulent and illegal activities and transactions for clients' accounts.
Analyzes existing and potential fraudulent situations to protect the company’s financial and operational situation.
Prepares fraud documentation for prosecution to law enforcement agencies.
Researches account activity in order to assess levels of risk.
Qualifications
No Experience Required
University (Degree), Preferred
FINRA Registrations
SRC Indicator: NRF
Physical Requirements
Physical Requirements: Sedentary Work
Preferred Education
University (Degree)
Career Level5ICSchedule: Monday – Friday 11:15am to 8:15pm MSTRequired:
Relevant financial crimes experience within the financial services industry (e.g. fraud, AML, or operational risk) or operations and/or phone center experience or direct customer service experience (preferably call center).
Preferred:
Working knowledge of fraud industry practices
Have analytical skills with high attention to detail
Experience with identifying, researching and resolving complex issues
Flexibility to adapt to changing priorities to meet business need
Demonstrated ability to interpret data and assess reasonability
Knowledge of various fraud typologies
Analytical skills with the ability to solve complex problems and execute on solutions
Having proven interpersonal and relationship skills
Having proven written and verbal communication skills
Participated and/or managed special projects
Proficiency with Microsoft Office
Adaptability to learn new technology
Proven ability to work in a fast pace environment
Proven ability to maintain professionalism in high stress environment
BS/BA Degree or equivalent professional experience.
Base Pay Range: $22.32/hr. - $37.20/hr.Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).Company OverviewTIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.Benefits and Total RewardsThe organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .Equal OpportunityWe are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .Accessibility SupportTIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:Phone: (800) 842-2755Email: accessibility.support@tiaa.orgPrivacy NoticesFor Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .For Applicants of Greenwood residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-privacy) .For Applicants of Greenwood residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-portuguese-privacy) .For Applicants of Westchester residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-privacy) .For Applicants of Westchester residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-portuguese-privacy) .TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.
Vacancy expired!