Job Details

ID #43683417
State Colorado
City Denver
Job type Permanent
Salary USD $94000.00 - $97000.00 per annum 94000.00 - 97000.00 per annum
Source Digital Intelligence Systems, LLC
Showed 2022-06-29
Date 2022-06-28
Deadline 2022-08-27
Category Et cetera
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IT Business/Application Analyst

Colorado, Denver, 80045 Denver USA

Vacancy expired!

To be considered, this resource must reside in the Denver Metropolitan Area and not require employer work sponsorship.

Digital Intelligence Systems (DISYS) has been engaged by a municipal government in the Denver, Colorado region, to identify an

IT

Business/Application Analyst for a Full-Time staff capacity to join an exceptional environment working with a team of IT Professionals. The City has adopted a hybrid work environment that includes remote (telework) and an in-person schedule.

To be considered, this resource must reside in the Denver Metropolitan Area and not require employer work sponsorship.

The IT Senior Business/Application Analyst analyzes business processes, identifies technology needs, gathers business/technical requirements, and manages technical projects in order to recommend and implement IT solutions. This position will also provide primary and subject matter expertise on applications in use by assigned departments. This role will be the trusted IT partner to assigned City departments and will provide Tier 2/3 Application support to assigned departments.

Essential Responsibilities:

  • Defines and documents Tier 1 support role and provides Tier 2/3 support and subject-matter expertise for enterprise and departmental software applications to end-users .
  • Provides project management for assigned technical projects and develops communications strategies for stakeholders in alignment with PMI and PMBOK methods.
  • Leads the development and delivery of both technical documentation and end-user training material for assigned applications.
  • Translates business requirements into technical processes and system solutions that are aligned with the IT department strategic plan and industry best practices.
  • Coordinates and leads the installation, testing, maintenance, and upgrade of software according to vendor procedures and City configurations.
  • Develops requirements, specifications and documentation for IT needs in collaboration with assigned department stakeholders.
  • Ensures that all work is end-user focused, committed to excellence, with strong attention to detail during all phases of the project lifecycle including discovery, initiation, requirements, design, development, testing and implementation.
  • Negotiates priorities and builds consensus among City departments, external customers, application end-users and IT staff.
  • Develops and manages Request for Information (RFI) and Request for Proposals (RFP) for new software and hardware.
  • Identifies and documents system deficiencies and recommends solutions.
  • Provides end-user training on systems and processes.
  • Designs reports from various databases.
  • Researches and stays current on technologies and their application to the organization.
  • Validation that projects and systems are meeting the end-user's needs and requirements.
  • Prepares process documentation, deliverables, and other related documents.
  • Participate in on-call after hours support team.
  • Document all work products and progress in the IT Service Management System.
  • Ensure service level commitments are met to internal and external customers.
  • Performs other duties as assigned.

Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, Business Administration or closely related field and at least six years of experience in similar role required.
  • Extensive experience in technical analysis, Tier 2/3 application administration/support, project management, technical documentation and quality management is required.
  • Experience in a similar role in local government is desired.
  • Minimum of 1 certification required in any of the following areas: business analyst, project management or related technical/application.
  • Experience and training in ITIL with ITIL Foundations Certification preferred. CJIS certified or willingness to obtain certification within 30 days of employment.
  • An equivalent combination of education, training and experience which provides the required knowledge, skills and abilities may be considered.

Digital Intelligence Systems, LLC (DISYS) is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Vacancy expired!

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