IT Help Desk- Call Center job vacancy

Vacancy expired!

DatamanUSA has an exciting opportunity for a talented

IT Help Desk- Call Center to work with one of our direct clients in

Lakewood, CO. We love referrals! Please refer us to your friends, family and colleagues for this opportunity. DatamanUSA gives referral bonuses (up to $500) if they get selected and perform well for our clients.

Job Details:
Position: IT Help Desk- Call Center

Duration: 10 months

Location: Lakewood, CO

Required/desired skills:

) Position serves a Driver Services call center agent and serves the public by providing information about customer's records. Applying Job Knowledge to Customer Interactions: Translates and clarifies Colorado Motor Vehicle statutes, department administrative procedures, and policy to customers. Determines the effect of statutory law on a driving record and uses experience and reasoning to determine the best approach for the extensive number and possible courses of action in response to division notices, restraints, or general licensing issues.

) Clarifies the underlying rationale and compliance for over 170 Motor Vehicle Division Form Letters. Instructs the customer on the potential impact of non-compliance and the various methods of compliance.

) Identifies unique/unusual problems with the implementation of operating procedures and with the continually evolving statutes and Driver's License computer system. Determines paperwork submitted is proper and complete for reinstatement.

Vacancy expired!

ID	#44779061
State	Colorado
City	Denver
Job type	Permanent
Salary	USD TBD TBD
Source	DatamanUSA, LLC
Showed	2022-08-11
Date	2022-08-10
Deadline	2022-10-09
Category	Et cetera
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Job Details

IT Help Desk- Call Center

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