Vacancy expired!
- Answer incoming computer support calls via phone, email, and/or personal contact, and entering the problems into our incident tracking system.
- Provide PC technical support for first level software and hardware questions.
- Perform routine maintenance on PC's and printers, in addition to assisting with installation and configuration as requested.
- Minimum of 1-2 years of technical support experience.
- Working knowledge of PC operating systems, office applications, and a basic understanding of networking technologies.
- Excellent communication, time management and organizational skills.
- Sound and calm troubleshooting skills are required, in addition to possessing the ability to recognize critical situations and discern when to apply a sense of urgency.
Vacancy expired!