Virtual Events & Programs Lead

We’re looking for a Strategic Virtual Events & Programs Lead to lead the planning and execution of  internal and external virtual events that drive a meaningful pipeline and revenue growth for Freshworks. This role ensures that our story is delivered consistently and impactfully through virtual events & experiences, such as CxO roundtables, executive conferences, and global webinars, tailored at prospects across all segments, especially focused on enterprise and mid-market customers.You’ll partner closely with GTM leadership, demand gen teams, product marketing, brand, campaigns, sales, and executives to bring scale to digital and virtual events/properties to drive demand creation and capture. You’ll design agendas, shape content flow, and manage execution end to end - always with a focus on connecting events back to Freshworks’ go-to-market strategy and sales plays.This role is a strong fit for someone who enjoys designing impactful experiences, thrives on cross-functional collaboration, and can balance creativity with disciplined execution. Key ResponsibilitiesPlan and Execute Virtual Events & Webinars, focused on tier 1 regions including North America and UK – Lead the design and delivery of these events, from executive forums to enablement sessions and partner summits.Shape Content and Agendas – Work with product marketing, GTM leadership, and executives to translate priorities into compelling global event narratives and sessions.Collaborate Across Teams – Partner with product marketing, campaigns, sales, executives, and corporate events to deliver cohesive, high-quality virtual programs.Elevate the Experience – Create engaging formats and deliverables that differentiate Freshworks’ events and resonate with enterprise and SMB audiences.Measure and Improve – Track impact and feedback, and use insights to evolve future events.