Vacancy expired!
Job Type: Network Engineer - Full Time
Job Location: Denver, CO
Our Network Engineers have an opportunity to instill confidence in our customers every time we receive a request or problem report. They are the first point of contact. This is a critical position in our organization. We need a person who can work independently in accordance with established technical and administrative procedures, prioritize inbound service requests from multiple customers, manage several open requests at one time, and move easily between them. They need to think quickly, ask clarifying questions, use available information to make rational decisions, and communicate positively while under pressure. They need to be empathetic, have a strong desire to resolve our customers problems and keep customers informed of the status of their requests while reassuring them that we will solve their problems.
In addition to working directly with our customers, our Network Engineers works with our internal technical team as well as vendors tech support when required to resolve customer problems. They document all time worked, steps needed to resolve problems, as well as any expenses incurred.
Business acumen plays an important role in this position. Our Network Engineers will know how to balance client needs with available business resources, be resourceful in learning new technologies and products quickly, and be able to adapt to new situations quickly.
Applicants will need to demonstrate the following Technical Skills:
Install, configure, and troubleshoot the following items:
- Microsoft Server Operating Systems: Server 2008, 2012, 2016
- Microsoft Active Directory
- Microsoft Desktop Operating Systems: Windows 7, 8.x, and 10
- Microsoft Office 365 Admin Center, Teams, Phone System, MFA
- Intuit QuickBooks
- Adobe Creative Suite
- AutoDesk AutoCAD and related products
- MAC and Windows environments
Have a working knowledge and be able to troubleshoot the following items:
- Routers: WAN & LAN setup, VPN, SSL-VPN, VLANs, ARP
- Switches: segregation, VLANs, VLAN trunking, LLDP
- WiFi controllers & access points
- TCP/IP protocols: DNS, DHCP, SMTP mail flow, ICMP
- Domain registration
- Hosted spam filters
- Anti-virus software
- Data backup solutions
- File & folder
- Disk image
- Workload failover
- Mobile devices: for use with email and enterprise apps
- New PC, server, and networking equipment setup per existing procedures
Technical support may be remote by phone, chat, and occasionally at a customer site. Work is usually done during business hours, but occasionally at night and on weekends, too. Our Network Engineers must be able to work independently, lift at least 50 lbs, have a reliable vehicle, valid Drivers License, car insurance, and a clean driving record.
Please Click the link to review Job posting if this sounds like a good fit: https://www.k3techs.com/network-engineer
Only resumes with a cover letter stating why you are a good fit will be considered.
Vacancy expired!