Vacancy expired!
- Ability to design, develop, and execute test scripts
- Knowledge and demonstrated experience in the software development project lifecycle and Agile Software Development. Must be comfortable as part of an Agile team
- Communicates and coordinates with developers to resolve software defects
- Experience with defect reporting and escalation procedures to Senior Management
- Passion to defining and improving QA practices
- Experience working with Quality tools (ALM, Jira, VersionOne)
- Ability to define and document best QA practices
- Experience working with ServiceNow
- Responsible for reproducing customer issues and reporting it to product and Dev team .
- Ability to collect all essential technical data from Tier 1 and Tier 2
- Responsible for escalating technical issues that could not be resolved by Tier 1 & 2 Engineers to Product Development and Software Development.
- Collaborate with marketing teams as needed providing information about issue, workarounds etc.
- Ensure that Tier 1 and Tier 2 is informed about current issues, known issues, upcoming release enhancements,
- Provide once a week Production support assistance for bug fixes, EBFs and Release support (as needed)
- QA background preferred
- Nice to have : Healthcare domain knowledge , EHR workflows
Vacancy expired!