Vacancy expired!
- Perform IMAC related tasks as assigned (e.g., hardware break/fix and hardware or software upgrades) including data migration
- Resolve reported incidents in the software & hardware environment
- Complete assigned tickets in timely manner within the SLAs
- Update asset tracking inventory in accordance with work instructions
- Provision and deploy of Laptops/LAN/Desktops/Monitors/Printers/VoIP telephones and other IT related equipment
- Provide support services for conference rooms
- Perform customer support related tasks and special projects as assigned by management
- Liaise as necessary interdepartmentally to seek resolutions to all reported issues
- Mentor other Deskside Support Technicians as required
Vacancy expired!