Job Details

ID #21197222
State Colorado
City Englewood
Job type Permanent
Salary USD TBD TBD
Source DISH Network
Showed 2021-10-16
Date 2021-10-15
Deadline 2021-12-13
Category Architect/engineer/CAD
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Senior Manager - IT Operations

Colorado, Englewood, 80110 Englewood USA

Vacancy expired!

Department Summary:

Over the past 30 years, DISH has built a talented group of leaders and support teams at its corporate headquarters in Englewood, Colorado. As the company continues to develop, offering new products and services to an increasing customer base, it looks to recruit outstanding candidates capable of turning ideas and strategies into world-class results.

Job Duties and Responsibilities:

As a Senior Manager IT Operations, you will ensure uptime and availability of critical application and infrastructure architectures. Your goal is to ensure operational readiness, stability, and to drive continuous improvement efforts. You will work with traditional infrastructure teams, application development teams, and cloud & platform engineering teams. You will collaborate with other IT teams working within our data centers and across multiple AWS accounts and cloud providers to implement a vision for world-class service and availability.

The leader of this team must work closely with peers, as well as build excellent working relationships with senior leaders across the company. The ideal candidate has a proven track record of building dynamic teams, is a creative thinker, problem solver, teacher, learner, and a fantastic leader of people. The leader of this organization will build a team of subject matter experts who will need to have a strong mix of both technical knowledge of the systems and technologies that support our platforms, as well as a strong focus on customer experience. This leader must also have demonstrated excellence in Incident Management and Problem Management.

In this role, you will:
  • Provide cloud practice adoption, technology expertise, and process optimization blueprints for enterprise initiatives;
  • Be a subject matter expert in end-to-end DevOps SDLC (configuration mgmt, continuous integration, continuous delivery, release engineering, provisioning);
  • Develop and lead a world-class team focused on best-in-class reliability engineering and applications operations methodologies;
  • Develop a strong team, able to perform effective Incident Management from incident start through resolution, partnering with Development and Deployment teams to determine root causes, and driving rigorous Problem Management to follow through on actions;
  • Fosters and encourages a culture of clear and precise communication, continuous improvement, and employee engagement
  • Challenge existing methods and drive new paradigms;
  • Provide both strategic leadership for the organization, as well as hands-on tactical daily leadership;
  • Develop strong working partnerships built on responsiveness and mutual accountability with leaders inside and outside of the organization;
  • Set monthly/quarterly goals and objectives and ensure resources are efficiently aligned to organizational goals and objectives.

Skills, Experience and Requirements:

A successful IT Operations Senior Manager will have the following:
  • BA/BS in a technical or business discipline (information systems, engineering, computer science, finance, business administration, or accounting) or relevant experience; MA/MS preferred;
  • 10+ years of experience in Information Technology;
  • 5+ years in a senior IT leadership role in a large enterprise environment;
  • Strong experience with Intake, Problem Management, and Service Availability Management;
  • Exceptional written and oral communication skills;
  • Ability to articulate complex situations clearly;
  • Solid understanding of modern distributed computing technologies; (i.e. Kafka/Elasticsearch);
  • Experience in implementing DevOps strategy, DevSecOps is a plus;
  • Subject matter expertise in end-to-end DevOps SDLC (configuration mgmt, continuous integration, continuous delivery, release engineering, provisioning);
  • Experience in crafting and developing cloud solutions, translating business requirements into scalable, flexible, and secure cloud architectures. (AWS or other);
  • Solid experience of containers and container management platforms (Docker, Kubernetes);
  • Strong experience with CI/CD pipeline tools such as Jenkins, TravisCI, Gitlab CI, or equivalent;
  • Familiarity with logging and monitoring tools (Logz.io, Cloud Watch, Splunk, DynaTrace, New Relic, AppDynamics, etc.);
  • Familiarity with Infrastructure-as-Code (IaC) tools such as TerraForm, CloudFormation, or equivalent;
  • Strong knowledge of IT Operations and ITSM;
  • Experience leading teams and coaching cloud infrastructure developers;
  • Knowledge/experience with configuration management (Chef, Puppet, Ansible, Salt);
  • Ability to establish rapport and credibility, and to influence in a highly cross-functional, matrixed organization;
  • Entrepreneurial attitude and ability to drive best practice innovation;
  • Highly collaborative approach with a strong work ethic;
  • Disposition to embrace challenges and display a strong creative flexibility;
  • Familiarity with Site Reliability Engineering (SRE).
Additionally, knowledge is desired in the following areas:
  • Data Networking;
  • Enterprise Software Releases;
  • AWS and Cloud Services;
  • Development Tools and Enterprise Monitoring Systems.
#LI-AG2 #dice Compensation: $143,550.00/Yea - $203,850.00/Yea

Benefits:

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Candidates need to successfully complete a pre-employment screen, which may include a drug test.

Vacancy expired!

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