Vacancy expired!
- staying abreast of all customer issues across multiple sources, social media, and other customer-facing teams
- creating and managing issue-tracking dashboards for all aspects of streaming media metrics
- coordinating between teams including business stakeholders for customer-facing issues
- helping analyze the impact of releases from clients to backend
- Bachelors or Masters degree in Computer Science, Data Analysis, Information Systems, or closely-related field and 3 years of professional experience
- 6-8 years of experience involving data analytics and new relic
- Excellent written and verbal communication skills
- Experience coordinating between technical engineering teams that create complex, large-scale systems and frameworks
- Strong stakeholder management skills
- Passion and experience solving customer problems
- Experience running war rooms
- Experience with production processes like incident management and leading bridge calls
- Able to delivery professional results
- Able to work in fast-paced, agile environments
- Driven, self-motivated, curious, and highly responsible
- Located in Denver, CO or American Fork, UT
- Experience creating New Relic Dashboards
- Experience presenting to executives
- Experience in analyzing risks and data based decision making
Vacancy expired!