Vacancy expired!
- Actively and consistently support all efforts to simplify and enhance the customer experience
- Designs, implements, monitors, enhances and troubleshoots systems in assigned areas.
- Analyzes and revises existing system logic difficulties and documentation as necessary.
- Tests and reviews system designs.
- Provides Engineering Technical support and guidance to regional personnel and ensure all technical integration, changes, standards and documentation are met.
- Mentors and guides the work of technical staff.
- Reviews work plans and designs and advises on improvements.
- Adheres to industry specific local, state, and federal regulations, as applicable.
- Knows, understands and follows company policy.
- Performs other duties as requested by manager.
- Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner
- Strong knowledge of DOCSIS voice specific devices
- Basic knowledge in using ticketing and software tools to support the current operations.
- Working knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols
- Working knowledge in network design, network architecture, protocols and network topology
- Working knowledge in TCP/IP and the OSI Model
- Basic knowledge in using ticketing and software tools to support the current operations.
- Working knowledge of network devices and basic network appliances
- Working knowledge of network designing software, such as Visio
- Ability to perform duties in a fast-paced environment
- Ability to learn new technology quickly
- Ability to adapt quickly to changing requirements and priorities
Vacancy expired!