Vacancy expired!
- Broad understanding and ability to evaluate and pilot new technology
- Examples of technologies previously piloted include digital chatbots, CRM solutions, robotic process automation, and business intelligence solutions
- Experience building collaborative working relationships with customers and IT staff
- Ability to hit the ground running and move from high level goals to tactical roadmaps
- Excellent communication in presentations, written communication, and oral discussion
- Proven ability to create business cases and make recommendations
- Strong knowledge of the principles and practices of business analysis, business process improvement, and project management
- Serves as a liaison between the Business Innovation & Technology (BIT) department and other county departments
- Analyzes business processes, identifies technology needs, gathers business/technical requirements, recommends solutions, and manages technical projects
- Creates user documentation and standards, and plans and conducts training as necessary
- Understands current technology in use at Jeffco
- Researches evolving technologies that can improve service to customers and improve operational effectiveness and efficiency
- Manages vendor relationships
- Participates in the development of specifications and ongoing management of proposals and contracts for hardware, software, and services
- May train and guide the work of less experienced business analysts
Vacancy expired!