Contact Center Agent - Call Center

We are looking for a Contact Center Agent to join our family.As a Contact Center Agent with Salud, similar to a Call Center, you will be responsible for answering all incoming telephone calls, scheduling appointments, and directing them to the appropriate department or individual. Contact Center Agents at Salud, approach his/her tasks in a team-based care fashion that supports patients and their families in self-management, self-efficacy, and behavior change while adhering to the spirit of the SALUD mission statement. We offer:$19 to 21 per hourMonday to Friday – Available 8 am to 5 pmComprehensive Benefits Package includes:Medical PPO Plan (Similar to ACA Exchange Platinum Benefit Coverage Levels)Low employee premiums, especially given rich benefits$25 Primary Care Physician and Specialist Co-pays (in-network)Low deductibles and co-insuranceFree provider visits and services at all Salud facilitiesPreferred prescription pricing at Salud pharmaciesDental PPO planIncludes Employee Discounts at All Salud Dental FacilitiesVisionGenerous vacation accrual10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday) Up to 8 Paid accrued Sick Days per yearDefined Contribution Pension Plan.   Salud contributes 5% of your compensation each month (no matching employee contribution is required…you receive the contribution no matter what).  Employees who have worked at least 1,000 hours within a 12-month period are eligible.403b Retirement savings plan.  You can contribute pre-tax or after-tax (Roth) towards your retirement savings.Flexible Spending AccountsBasic Life and AD&DSupplemental Life and AD&DShort-Term & Long-Term DisabilityAccident & Critical Illness InsuranceEmployee Assistance Program  Our Mission is to provide a quality, integrated healthcare home to the communities we serve