Vacancy expired!
- At Jefferson County (Jeffco) Business Innovation & Technology (BIT) we are shaping the role technology plays in government.
- If you are an experienced Business Analyst wondering what your next challenge will be, look no further.
- The successful candidate will be a team player, self-motivated, and goal oriented. They will have a proven background of identifying customer needs, finding solutions, and quickly piloting new technologies.
- The Business Analyst Sr (Innovation & Technology) will report directly to the Innovation Manager.
- Business Analysts on our Innovation Team act as liaisons with other county departments and collaborate with them on technology roadmaps and projects to support their strategic goals.
- They promote a culture of creativity, innovation, value, and exceptional customer experience.
- They must be dynamic facilitators able to work with a diverse set of projects and teams, with varying needs and goals.
- Visit jeffco.us/innovation for more information on our activities and accomplishments.
- Serves as a liaison between the Business Innovation & Technology (BIT) department and other county departments
- Analyzes business processes, identifies technology needs, gathers business/technical requirements, recommends solutions, and manages technical projects
- Creates user documentation and standards, and plans and conducts training as necessary
- Understands current technology in use at Jeffco
- Researches evolving technologies that can improve service to customers and improve operational effectiveness and efficiency
- Manages vendor relationships
- Participates in the development of specifications and ongoing management of proposals and contracts for hardware, software, and services
- May train and guide the work of less experienced business analysts
- Bachelor’s degree and a minimum of three (3) years’ experience in a full-time business analyst role or equivalent.
- Prefer a major in computer science, information systems, information technology, software engineering, or business, and five (5) years’ experience.
- Certifications in business analysis, business process improvement, project management, or technology also preferred.
- Broad understanding and ability to evaluate and pilot new technology
- Examples of technologies previously piloted include digital chatbots, CRM solutions, robotic process automation, and business intelligence solutions
- Experience building collaborative working relationships with customers and IT staff
- Ability to hit the ground running and move from high level goals to tactical roadmaps
- Excellent communication in presentations, written communication, and oral discussion
- Proven ability to create business cases and make recommendations
- Strong knowledge of the principles and practices of business analysis, business process improvement, and project management
Vacancy expired!