Vacancy expired!
- Monitor and troubleshoot centralized and remote applications for issues. Analyze and take corrective action as necessary to ensure application(s) are up and running and are no longer impacting customers. Correlate various symptoms and identify the core issue. Assist in performing Root Cause Analysis.
- Create, review, and approve MOPs.
- Work on projects/systems/issues of medium complexity surrounding configuration, automation, and optimization.
- Be on rotation to do deployments to up keep systems and complete application upgrades, apply patches, etc. during maintenance hours.
- Ability to analyze logs and identify specific problem areas in the applications. Experience in working with Splunk/Elastic beneficial.
- Comfortable communicating and working with various teams to assess/troubleshoot/resolve issues as necessary.
- Adheres to industry specific local, state, and federal regulations, as applicable.
- Understands and follows company policy.
- Actively and consistently support all efforts to ensure 24x7 availability of applications
- Performs other duties as requested by supervisor.
- Bachelor's degree in Computer Science, Engineering or related field, and/or equivalent work experience.
- Minimum Three (3) years of Network Engineering experience.
- Minimum Three (3) years of experience supporting large scale services on a Unix platform.
- Minimum Two (2) years of experience supporting critical 24/7 Unix-based production applications and distributed services.
- Experience with tasks involved in the day-to-day deployment, operation, monitoring, maintenance, and troubleshooting of medium/large enterprise scale applications.
- Strong experience with at least one Unix-based OS. Experience with RedHat is a plus
- Ability to support SNMP polling of DataCenter, Network, Access and Service Support appliances such as NTP, PTP, and Speedtest services desired.
- Ability to implement automation and orchestration tools: Ansible, Chef, HPOO desired.
- Ability to support network troubleshooting : Routing, DNS, NTP
- Ability to build out an managed Servers (Centos, RHEL) on VM and Physical hardware, and navigate via CLI (creating directories files, modifying code files/directories, security on host user/permissions)
- Scripting and/or programming skills (e.g. shell, Perl, PHP, Python)
- Familiarity with relational databases and SQL desired.
- Familiarity with Application Performance Monitoring systems (Datadog, AppDynamics) desired.
- Experience with data/log mining tools (Splunk, Elastic) desired.
- Working knowledge on Git, Remedy, Atlassian suite (JIRA, Confluence), and Grafana is an added advantage.
Vacancy expired!