Vacancy expired!
- Evaluates, coordinates, and supports all core telephony equipment activity including hardware and software upgrades and maintenance. Supported voice core platforms include Nokia IMS, Metaswitch CFS/ISUMG, Session Border Controllers, Sonus/Ribbon tandem components, Broadsoft Network and Application Servers, Nokia ALU/CTS, Nokia hiQ, and multiple Media Server platforms.
- Demonstrates IP knowledge, L2, L3, TCP, UDP and telephony equivalents. Ability to troubleshoot IP connectivity issues.
- Configures and troubleshoots SS7, ISUP, and SIP unassisted. Assists and coordinates the efforts of other TOE I/II in configuring and troubleshooting SS7, ISUP, and SIP.
- Follows established guidelines for telephone network daily health check procedures and determines call out protocols during outage situations.
- Prepares detailed RCA documentation as a post mortem for critical outages.
- Creates mops for other TOE's to implement. Reviews and guides other TOE's in mop creation and implementation.
- Assumes a leadership role during major outages, coordinating not only within the Telephony group but between functional areas.
- Assumes a leadership role in all Residential and Business telephony issues, coordinating not only within the Telephony group but between functional areas.
- Documents and assists other TOE's with documenting switch and telephone network architecture.
- Performs other duties as requested by supervisor.
- Bachelor's degree in Computer Science, Electrical Engineering or related field, and / or equivalent work experience
- Minimum five (5) years of experience with wireline, wireless, or broadband telephony
- Minimum three (3) years of Data network experience
- Advanced knowledge of related industry specifications and standards IEEE, ANSI, Physical Media (Multimode Fiber, Single-mode Fiber, UTP, etc.), bridging, switching, routing, Ethernet and transport technologies and protocols
- Experience with network design, network architecture, protocols and network topology
- TCP/IP and the OSI Model
- Experience in network devices and basic network appliances
- Ability to perform duties in a very fast-paced environment and ability to learn new technology quickly
- Knowledge of company products and services
- Industry and vendor specific certifications and training (Cisco, Nokia, Metaswitch, Alcatel-Lucent, etc.)
- Office Environment
Vacancy expired!