Senior Implementation Consultant

Job Description

Client Support Services works with issuers, acquirers and processors to deliver the support model for Visa DPS. This role is senior level position responsible for implementing new clients and complex projects. The role will also consist of identifying and resolving issues that range in complexity.

• Will provide implementations project management for new customers converting from competing processors to the Visa DPS platform.
• Will serve as implementation project manager for complex assignments with specialization in FINTECH project types where significant initiative and judgment are required.
• Will operate within the context of established goals and objectives which are visible to Visa and client's management.
• Will act as primary liaison between DPS support staff and customers and represent customer system and operational requirements to internal organizations.
• Will develop project plans, identify project team resource requirements, establish project dates, deliverables and management reports.
• Will track and manage all internal and external issues to resolution.
• Is able to meet the specified job responsibilities with only high-level guidance, direction and/or involvement from management using established guidelines, procedures and policies.
• Can work independently with high degree of initiative to manage work flow, resolve problems and meet deadlines.
• Will apply working knowledge of a variety of systems and procedures to assess business and technical impact of project requirements and communicate these to clients and internal DPS departments.
• Plan and conduct member meetings and conference calls.
• Can support multiple different project scenarios concurrently.
• May direct the efforts of one or more Implementation Managers on more complex projects.
• May provide guidance to associates and team.
• May perform other duties as requested by management.

Qualifications

• 2 years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

• 8 or more years of relevant work experience with a Bachelor’s degree or at least 5 years of experience with an advanced degree (e.g. Masters, MBA, JD or MD) or 2 years of experience with aPhD.
• Minimum 8 years project management experience is required.
• Thorough knowledge of the EFT industry is preferred.
• Has depth of knowledge and technical aptitude to perform complex responsibilities.
• Excellent verbal and written communication skills required.
• Effective time management, planning, organizational, and logical problem solving skills required.
• Must be able to handle multiple priorities at once and re-prioritize tasks with minimal involvementfrom management.
• Ability to comprehend technical information and apply it to the job.
• P.C. proficiency is required.
• Extensive travel may be required.

Additional Information

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.