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Job Description
As aKey Holder, you would be responsible for providing each customer, whether they are a novice or a seasoned rider, with a great customer experience and will be expected to maintain a strong sense of product knowledge by providing customers and team members with in-depth information on product features and benefits. You will assist with and be knowledgeable in all store operations, which includes opening and closing procedures, administering returns/store credit, making sales goals, and dividing tasks amongst Sales Associates.
Your responsibilities will include, not be limited to:- Serves as an essential sales leader for the store and achieving daily sales objectives.
- Assisting in the returns, special orders, and day-open and closing procedures.
- Educating customers about the world of "Good, Better, and Best" product lines that Cycle Gear has to offer.
- Providing the outstanding shopping experience and delivering exceptional customer service.
- Maintaining store aesthetic and MAPP by cleaning, stocking, organizing and following merchandising plans.
- Exciting opportunities to represent Cycle Gear at Bike Nights and local community outreach and actively work to increase customer traffic through these events.
- Staying up-to-date with our brand and product knowledge, company information, sales and company-wide events. Truly becoming a resource to our customer base.
Qualifications
- 1-2 years of Key holder or sales lead experience or an equivalent role at a retail store is strongly desired.
- 2 year + of customer service experience, preferably with a specialty or sales driven environment.
- 2 year + of product sales experience.
- A friendly and upbeat personality.
- A self-starter that consistently delivering an outstanding, personalized retail experience.
- Eagerness to learn and be a part of the riding community.
- Proficiency with computers (MS Excel) and POS systems (RetailPro experience is A+).
- Motorcycle riding, knowledge, or interest is strongly desired.
Additional Information
Benefits:- Hourly base rate + commission + SPIFFS.
- Flexible schedule Great for students!
- Work in an industry that you are passionate about!
- Amazing employee discounts on all our great products.
- Great work/life balance.
- Training and development.
- Career opportunities.
- Just an all-around excellent place to work
$12.32to $17.00/hour
Cycle Gear provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Vacancy expired!