Job Details

ID #21631098
State Colorado
City Littleton
Job type Permanent
Salary USD TBD TBD
Source DISH Network
Showed 2021-10-24
Date 2021-10-23
Deadline 2021-12-21
Category Et cetera
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Operational Process Improvement Analyst

Colorado, Littleton, 80120 Littleton USA

Vacancy expired!

At DISH Wireless, we reimagine connectivity through new platforms, new business models and new ways of thinking.

Today, we are building America's first cloud-native 5G network to transform the way we live, work and play with unlimited potential. Our teams operate at the intersection of wireless, data analytics, AI and the cloud to create something state-of-the-art, radically original and truly unlike what anyone else can.

What you will be doing

High-level job responsibilities:

An Operational Process Improvement Analyst has a prodigious impact to DISH's operations and profitability by delivering large scale projects and driving results through detailed analysis and developing improvement plans as those projects mature. We need someone who drives results through the organization and is able to quickly identify improvement opportunities and solutions - while seamlessly communicating throughout the organization (both vertically and horizontally) with our partners.

Day-to-day job responsibilities:
  • Designs and implements changes to operational processes that improve results and reduce inefficiencies
  • Coordinates with a variety of business units to develop, test and refine new business processes / practices.
  • Leverages data to drive continuous improvement in areas such as productivity, network availability, quality, and technician dispatch.
  • Teaches back lessons learned and key findings to departments with recommendations for changes and updates for training.
  • Creates a roadmap for tools and technology needed to ensure improvement to our customer and intra and inter-departmental experience
  • Serve as Subject Matter Expert by fully understanding the process and the impact to the operation of the overall business
  • Detect operational trends, determine root cause, and present findings and recommendations to a wide audience, including senior leadership for continuous improvement
  • Identify opportunities for process improvement to create efficiencies, improve the team member experience, and/or reduce costs
#LI-RO2 #DICERO A successful Business Process Improvement Analyst will have the following:
  • Bachelor's degree from four-year college or university; Six Sigma/Lean experience is a plus.
  • Ability to work with cross-functional teams to perform process analysis, improvement and implementation on a national scope.
  • Exceptional analytical, creative, technical project management and interpersonal skills, along with an intense customer focus.
  • Extensive knowledge of Microsoft Office Suite; SQL, Python or any analytical tool experience a plus.
  • Tactful communication (written and presentation) style; need to have the ability to create a story and value proposition, develop presentations, and present in front of internal/external clients, as well as frontline to executive levels.
  • Experience leading by influence, and success in being a driver of change in an organization.
  • Demonstrated ability to think creatively, deal with ambiguity, and manage changing priorities.
Compensation: $74,520.00/Year - $116,955.00/Year From versatile health perks to new career opportunities, check out our benefits on our careers website. Candidates need to successfully complete a pre-employment screen, which may include a drug test.

Vacancy expired!

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