Vacancy expired!
Job Description
We are seeking aServiceNow CMBD Analyst for a contract-to-hire role onsite/in the office in Littleton, CO.This contract-to-hire role will be onsite in Littleton, CO Monday-Friday during normal business hours. There are no remote opinions for this role. The contract period will be up to 6 months followed by a conversion to a full-time employee of the organization.In this role, you will:
- Act as a subject matter expert (SME) on the ServiceNow CMDB
- Promote ServiceNow and CMDB best practices and recommend out of the box solutions where appropriate.
- Delivery of a single source of truth for all configuration items (e.g. applications, servers, databases, etc. and their relationships)
- Ensure CMDB governance policies and best practices are followed.
- Partner with auto-discovery teams to improve management and quality of processes and procedures, ensuring alignment with ServiceNow-recommendations for CMDB and discovery configuration
- Drive process standardization and automation throughout all areas
- Regular review of current data model, processes, procedures and tools
- Proactive identification of data and functionality gaps in ServiceNow CMDB and auto-discovery
- Maintain reconciliation roles
- Responsible for the data integrity and overall relationships for the ServiceNow CMDB
- Participates in platform upgrade planning, testing, and validation.
- Participate in projects including integrating efforts into a comprehensive strategy and delivering results on time.
- Writes and/or reviews system specifications, including output requirements, flow charts and technical diagrams.
Qualifications
- Experience with ServiceNow CMDB, discovery and service mapping technologies
- Experience with ServiceNow common service data model
- Knowledge of ITIL processes and best practices.
- Knowledge of infrastructure components, platforms and services for both on-prem data centers and cloud technologies
- Experience with application architecture design principles
- Experience with ServiceNow development .
- Experience gathering, analyzing, and communicating requirements for complex enhancements and business requirements is required
Additional Information
This contract-to-hire role will be onsite in Littleton, CO Monday-Friday during normal business hours. There are no remote opinions for this role. The contract period will be up to 6 months followed by a conversion to a full-time employee of the organization.Vacancy expired!