Vacancy expired!
At DISH Wireless, we reimagine connectivity through new platforms, new business models and new ways of thinking.
Today, we are building America's first cloud-native 5G network to transform the way we live, work and play with unlimited potential. Our teams operate at the intersection of wireless, data analytics, AI and the cloud to create something state-of-the-art, radically original and truly unlike what anyone else can.What you will be doingThe Transport Provisioning Department is responsible for DISH's network provisioning, circuit design, inventory management, and number procurement activities. The Transport Order Provisioner will be responsible for the circuit order submission, ASR ordering, managing orders of multiple vendors through their respective portals and managing the department's standards and procedures of all Transport tools and systems supporting DISH's transport service delivery.Responsibilities fall into the following categories:- Coordinate ordering and implementation of transport between vendors and network team
- Manage and maintain an inventory of active transport services
- Manage escalations and expedite with vendors to ensure timely service delivery
- Coordinate input of network data into industry databases and associated reporting
- Address issues and questions from implementation and operations groups
- Prepare and present analytical reports
- Assist with vendor relations and communications
- Track metrics and work with different vendors to ensure SLA compliance
- 4+ years in the Telecom industry
- Basic understanding of data and voice network architecture
- Advanced understanding of telecom ordering processes
- Experience with Microsoft Office and Google Suite
- Ability to identify and understand complex problems/issues and develop solutions
- Ability to manage multiple commitments simultaneously
- Excellent written and oral communication skills
- Excellent attention to details
- Outstanding organizational and analytical skills
- Excellent customer service skills
- Able to work independently and inside a team
- Bachelor's Degree, or an equivalent combination of education and experience
Vacancy expired!