Windows System Engineer

Job Req #: 21-08907Job Description: Windows System EngineerLocation: RemotePosition Type: Fulltime/PermanentSalary Range: $83-105K REMOTE POSITION but candidate should be able to come onsite to the Littleton facility in case of emergenciesThis role requires the ability to work from home in a virtual environment, where the following is required; Reliable high-speed internet access (hotspot not acceptable) Dedicated distraction-free work environmentOverviewThis role will serve as a subject matter expert with enterprise accountability for the design, implementation and management of Microsoft Active Directory and windows services running in Windows 2008 through 2016 R2 in a VM Ware and AWS virtual environment. This person must be a MS Windows server technology expert who can operate and continuously improve, standardize, and automate tasks in datacenters throughout the US. They should have a solid background in MS Exchange, Terminal Services, Security, PowerShell scripting, Skype for Business and WSUS. We re looking for a responsive, highly productive professional who can work with a variety of IT colleagues and vendors to ensure continued performance and availabilityResponsibilities

• Responsible for the design and ongoing management of our enterprise windows server/Active Directory including windows system administration, patching and security fixes, ongoing checks on expected server operations, storage space, event logs, Etc.
• Windows server 2008-2012 R2 and 2016 support (on premise, remote and cloud based systems)
• Implementation and management of enterprise backup solutions
• Ongoing management of enterprise Email environment
• PowerShell scripting and task automation
• GPO development and management
• User and Group management
• Participate in infrastructure management, remediation, and auditing processes that meet the Data Security Standard.
• Ensure standard IT preventative maintenance/management functions are taking place in alignment with enterprise procedures and standards
• Provide remote assistance as needed to personnel who are outside of primary work location
• Planning and coordination of changes in the context of change management.
• Creation and updating of system documentation
• Develop, publish and adhere to standards, policies and procedures
• Provide on-site and remote support; emergency on-call support as needed
• Assist with managing maintenance agreements, and maintain consistent device configurations, accurate device asset inventories, and up-to-date system diagrams and documentation.
• Working in a highly team-oriented global team environment, assist the Infrastructure Engineers in developing standard operational processes to support the management of data centers, server & storage environment and global customer voice/data network infrastructures.
• Share 7x24 rotational responsibilities for On-Call support.
• Follow, support, and promote ongoing improvement of project methodologies, change management, security, and other corporate and Infrastructure team policies.
• Participate in and support team-oriented approaches to problem solving, system development, and operations.
• Work with the Security and Audit teams regarding ITGCs and risk mitigation.

• Four-year degree in Computer Science or related field, or equivalent experience.
• 5-8 years of experience required in the following areas

• Windows Server 2008R2-2012 R2 support
• Microsoft Active Directory
• MS Exchange (O365)
• Windows infrastructure services such as GPO, Client, File/Print, DNS, WINS, replication, certificate services, ADFS.
• IP Level experience with VLANs and Subnets
• PowerShell Scripting/task automation experience
• MS Exchange/O365
• AWS or Azure Cloud
• Industry Standard Enterprise backup/recovery technology

• Amazon AWS Cloud
• Citrix Xen App
• VMWare ESX Enterprise, vSphere, vCenter
• Unix/Linux
• MS System Center
• SharePoint Online Administration

• Experience with configuration of Windows servers in a Datacenter environment is required and configuration of network and SAN in a blade server environment is preferred required
• Experience managing local infrastructure and user projects is a plus.
• Strong experience with MS Windows 7-10 desktop OS as well as MS Office Productivity tools (on premise and O365)
• A working understanding of LAN/WAN concepts required,
• Experience managing/supporting systems remotely and in a highly secure environment
• 3+ years of experience working within an ITIL based structure (Change Management, Incident Management, Problem Management, etc.)
• Strong documentation skills, and experience with technology asset management processes is required
• Experience with supporting remote office environments will be helpful
• An established history of delivering great customer service
• Experience as a proactive problem solver who can identify and execute both the immediate and long-term tasks needed for resolution
• Resourceful in establishing and nurturing key relationships across the IT, Operations, Sales and Corporate teams
• Demonstrated ability to multi-task in a fast paced environment with stringent deadlines
• Must be able to effectively communicate technical information to both technical and non-technical personnel.
• Must have excellent customer service skills and thrive in a team environment.
• Highly motivated self-starter who is innovative and quick to learn.
• Demonstrated ability to effectively prioritize and execute tasks in high-pressure and stressful situations.
• Possesses strong analytical, conceptual and planning skills, and is detail-oriented.
• Excellent oral, written and interpersonal communications skills.