Job Details

ID #21364040
State Colorado
City Littleton
Job type Permanent
Salary USD TBD TBD
Source DISH Network
Showed 2021-10-19
Date 2021-10-18
Deadline 2021-12-16
Category Systems/networking
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System Support Specialist

Colorado, Littleton, 80120 Littleton USA

Vacancy expired!

This position is on-site only. This is NOT a remote position.

DISH Wireless is building a next-gen 5G network to disrupt the wireless industry and fuel innovation in transportation, health care, education, sustainability, city management, and agriculture.

We're driven by curiosity, pride, adventure, and a desire to win - and we're looking for people with boundless energy, intelligence, and an overwhelming need to achieve. Join us as we embark on our greatest adventure of all.

Opportunity is here. We are DISH Wireless.

What you will be doing

DISH intends to radically disrupt the Wireless industry landscape and is in search of a Systems Support Specialist for Systems and Tools. This position will work as part of our Wireless Deployment and Transport team responsible for overall management and execution of the implementation and continued maintenance of Systems and Tools for a new 5G Network roll out. This position will be part of an exciting team which is building a Greenfield 5G network faster and more cost efficiently than has ever been done in the industry. This team is a key component to the success of DISH's wireless buildout.

Primary responsibilities are as follows:
  • Onboard and train new users on Systems and Tools.
  • Serve as "Master User" on Systems and Tools to administer critical configurations that define key workflows and milestones for site deployment activities.
  • Manage and maintain software configurations in development, test, UAT, and production environments. Key technologies may include Artifactory Repository Manager.
  • Deploy software and version control in development, test, UAT, and production environments. Key technologies may include Gitlab.
  • Triage and troubleshoot complex issues in multiple software environments. Key technologies may include AWS, Unix/Linux, and VMWare.
  • Occasionally test software in multiple software environments. Key technologies may include Java, Python, Selenium, Postman and REST.
  • Work directly with internal customers to understand their needs and assist them in User Acceptance Testing.
  • Monitor performance and determine improvement areas by developing Key Performance Indicators (KPI's) for critical department metrics.
  • Implement and utilize production and lab alerting and monitoring solutions. Key technologies may include Python, Elastic (ELK), Grafana, Prometheus, and VictorOps.
  • Communicate directly with the team, internal customers & stakeholders, vendors, and subcontractors.
  • Brainstorm ways to continuously improve the system.
  • Draft workflows, requirements, and technical specification documents for application software.
#LI-AC2 #LI-AC #LI-AC1 #DICEAC

Skills and experience

A successful Systems Support Specialist will have the following:
  • Bachelors in Computer Engineering, Computer Science, Telecommunications, or a related field.
  • Strong interpersonal skills with the ability to effectively communicate among departments to understand their needs and solve their problems.
  • Growth mindset: Proven ability to quickly learn new concepts, processes, software and development ideas.
  • Three or more years of experience as a Systems Engineer, Software Engineer, System Administrator, and/or Support Engineer.
  • Ability to travel and be on-call 24/7.
The following additional qualifications are a plus:
  • Masters in Computer Engineering, Computer Science, Telecommunications, or a related field.
  • Three or more years of experience in Wireless Network Rollout, Integration, Operations and Maintenance.
  • Three or more years of experience working with Telecommunication Networks.
  • Experience working with Wireless Network Deployment and/or Transport tools.
Compensation: $74,520.00/Year - $116,960.00/Year From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on Successful completion of a pre-employment screen, which may include a drug test.

Vacancy expired!

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