Vacancy expired!
Motor Vehicle Branch Supervisor - 160820Print (http://agency.governmentjobs.com/adams/jobbulletin.cfm?jobID=3727314&sharedWindow=0) ApplyMotor Vehicle Branch Supervisor - 160820Salary $48,919.30 - $56,257.20 AnnuallyLocation Location will vary throughout Adams County, COJob TypeRegular Full-TimeDepartmentCounty Clerk and RecorderJob Number05333DivisionCLK Motor VehicleClosing9/30/2022 4:30 PM MountainOur MissionAt Adams County, our team members engage in top-notch opportunities to grow and expand their impact. We cultivate an inclusive and innovative culture where diversity matters! Diversity, Equity & Inclusion (DEI) is a core cultural competency at Adams County, and we actively seek and welcome applicants that bring diverse experiences and value inclusion.Description
Benefits
Questions
What Success Looks Like In This JobAssists the Motor Vehicle Branch Manager with supervising the daily operations and personnel in the main location or a branch office; impact and influence through leadership in directing the Branch Office employees; supports the Branch Manager with issues concerning operations of the Branch Office; and serves as a backup to the Branch Manager. Under direction or in absence of performs the functions of the branch manager such as assigning work projects and providing direction and guidance to branch office staff. Must be able to work at an independent level and provide guidance and leadership to the office staff throughout the Motor Vehicle Department.Examples of Duties for SuccessProvides direction and guidance to motor vehicle staff. Delegates work assignments and implements quality control procedures to ensure efficient operation of branch office.
Identifies problems and potential solutions regarding department operations in order to assist management in the development of policy or new procedures for more efficient operations and effective delivery of services to the public.
Assist and collaborate with Branch Manager on department processes.
Assists in overseeing and/or monitoring the general safety and security of the motor vehicle branch office.
Assist and coordinates re-assignment of Motor Vehicle Technicians with the Adams County External and Internal Motor Vehicle Managers to ensure proper coverage in all motor vehicle branch offices.
Ensures department policies and procedures are followed and updated as needed.
Conducts performance evaluations, makes recommendations on hiring, firing, promotions, salary adjustment, and recommends disciplinary actions to the Branch Manager.
Responsible of maintaining sufficient inventory of office supplies and equipment, license plates, tabs, etc. as necessary.
Supervises lobby operations on Qmatic ensuring efficient staffing and effective lobby management daily.
Assists and advises staff, as necessary, resolving complex problems and non-routine situations.
Reviews and verifies refund requests.
Schedules proper staffing including vacation, sick leave, and compensatory time.
Approves monthly time cards and acts as backup to Branch Manager in approval process.
Performs special projects of a complex administrative, technical, or confidential nature, as assigned and required.
May be required to assume the duties of the Service Center Supervisor as needed.
Successfully handles multiple demands with short time frames.
Ability to administer multiple programs simultaneously.
Assists with ongoing training of staff.
Supports an organizational culture that maximizes individual potential, expands professional opportunities for our employees, and helps them contribute positively to the County and the community.
Performs other related duties and responsibilities as needed.
Qualifications for SuccessKnowledge of statutes, rules and regulations, and forms pertaining to motor vehicle titling and registration, lien filing, fees, and taxes. Understanding of the motor vehicle processes as they pertain to emissions and insurance requirements.
Knowledge of interpersonal communication skills and ability to establish effective harmonious working relationships with other County staff, officials, the general public, and other governmental agencies and entities.
Strong customer service skills required.
Knowledge or ability to learn Human Resource principles, as well as County and Division policies and procedures.
Knowledge of supervisory principles and practices.
Ability to exercise sound analysis and decision-making.
Ability to professionally handle escalated customer situations in person or via phone.
Knowledge of data entry procedures, typing ability, math and grammar skills.
Mental alertness and adaptability to routines are key.
Ability to produce written correspondence or documentation using proper grammar and form.
Ability to communicate clearly and concisely, both orally and in writing.
Ability and knowledge to perform duties of all positions in the Motor Vehicle branch office and Service Center.
Ability to demonstrate competency in PC applications such as Microsoft Office and all components as well as the Motor Vehicle systems.
Ability to work extended hours as needed.
Ability to give instructions in emergency situations (i.e. fire/tornado drills, injured worker or customer).
Knowledge of statutes, rules and regulations, and forms pertaining to motor vehicle titling and registration, lien filing, fees, and taxes. Understanding of the motor vehicle processes as they pertain to emissions and insurance requirements.
Implement effective leadership principles and practices.
Knowledge or ability to learn project and business process management principles and tools, managing time lines, and allocating resources towards accomplishing successful project completion within specified time frames.
Ability to stoop, stand, sit for extended periods, reach overhead and push, pull or handle objects weighing a minimum of 25 pounds.
Work is conducted in an office environment. Work atmosphere may be noisy and hectic due to contact with general public in person and on the telephone.
More Qualifications for SuccessAny combination experience and education sufficient to acquire the necessary knowledge, skills, and abilities outlined above is qualifying. A typical way to obtain the knowledge and abilities would be:Experience:
Minimum of three (3) years experience in a Motor Vehicle Department or a related field.
Supervisory experience is preferred.
Education and Training:
High school education or equivalent.
License or Certificate:
Class "R" driver's license, state-mandated auto insurance and own transportation are required.
Ability to become deputized.
Background Check:Must pass a criminal background check.
Location:Ability to work at various branch offices throughout the County.Adams County provides a comprehensive benefits package to employees that goes above and beyond what is offered at most organizations.Clickhere (https://youtu.be/ILAvllPaGb4) to watch our video about why Adams County is an Employer of Choice!Benefits You Expect: AFLAC Supplemental Medical Insurance
Basic Term Life & Optional Term Life Insurance
Deferred Compensation Plan
Dental/Vision/Medical Plans
Generous Vacation/Sick leave
Long-Term Disability
Retirement Plan
Short-Term Disability
Plus some you might not expect:
Employee Assistance Program
Employee Fitness Center
Employee Health Clinics
Flexible Work Schedules
Recreation Center Discounts
Remote/Hybrid work options
Training & Tuition Reimbursement Programs
Wellness programs
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Please be aware that your cover letter and resume will not be accessed in the initial screening process, so you must complete your application and supplemental questions with as much detail as possible. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your cover letter and resume will then be accessible to the hiring team. Information provided on the application is used to determine if a candidate meets minimum qualifications. Only information provided at the time of the application being completed will be considered and additional information that is not listed on the application will not be considered when deciding if a candidate meets or does not meet the qualifications. Applicants are STRONGLY encouraged to include all information and details on their application. I understand and agree that only information provided at the time of my application will be used to determine if I meet the minimum requirements for this position.
Yes, I understand and agree
Yes, I understand but disagree.
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Do you possess a minimum of 3 years experience in a Motor Vehicle Department or a related field?
Yes
No
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If you answered yes, please explain. If no, please enter N/A.
04
Do you possess a High school education or equivalent of lived experience?
Yes
No
05
Do you possess a Class "R" driver's license, state-mandated auto insurance and own transportation?
Yes
No
Required Question
AgencyAdams CountyAddress4430 S. Adams County Parkway, Suite C4000BBrighton, Colorado, 80601-8213Websitehttp://www.adcogov.org/current-career-opportunitiesApplyPlease verify your email addressVerify Email
Vacancy expired!