Salesforce Senior Manager

Your Opportunity

• Most Schwabbies have the opportunity to voluntarily work in the office or at home based on their preference

• When the firm is ready to fully return to the office, employees will have the flexibility of a hybrid work environment, spending some time working remote and some time in the office.

• Employees and managers can discuss and decide what works best for them, with additional flexibility available based on their role, business needs, and individual circumstances.

• Lead the planning, design, implementation, testing, and release of Salesforce configuration and customization components within the Sales and Service Clouds.
• Operate as the Subject Matter Expert of the existing Salesforce instance and related integrations and technologies.
• Mentor and develop Salesforce resources.
• Hold the Salesforce development team accountable for delivery of quality code and timely completion of development tasks.
• Work with the team to design and implement scalable solutions that leverage Salesforce best practices.
• Work with external vendors, internal Salesforce development teams, business stakeholders, and IT management to design and develop strong relationships with user groups to support user adoption, ensure proper use of Salesforce and productive growth and change around the application and corresponding business processes.
• Document and maintain application and software functionality.
• Engage with release managers to plan and schedule Salesforce releases.
• Review and debug existing application and resolve support requests for existing Salesforce instance.

• Experience with leading a team of Salesforce developers and administrators in both declarative and complex custom development modules leveraging Apex and Lightning Components.
• Ability to engage with Tech Lead and/or lead code reviews to ensure best practice development processes.
• Development experience within the Lightning platform.
• Experience managing full software development life cycle by leveraging declarative development as well as custom development such as Apex controllers, Asynchronous Apex, Triggers, Visualforce pages, Lightning components, and Javascript libraries.
• Advanced knowledge and experience with application design principles, and patterns in order to provide short-term and long-term solutions.
• Experience with development of web-based applications.
• Solid understanding of OOP concepts.
• Strong verbal and written communication skills with the ability to communicate to stakeholders in the organization, in particular within Marketing, Sales and Operation groups.
• Strong working knowledge of Agile/Scrum methodologies.
• Experience and understanding of the Wealth and Asset Management industry and how ETF, Mutual Fund and Managed Accounts are distributed.

• Shows a commitment to high ethical standards and integrity and demonstrates this through action.
• Excellent communication, presentation, and facilitation skills.
• Strong leadership skills and ability to develop teams.
• Inquisitive, analytical, a strategic thinker, proactive, and solutions-oriented.
• High-energy, positive, entrepreneurial in spirit while goal-oriented and results-driven.
• Well-organized and disciplined with high attention to detail.
• Flexible and adaptable working with various business domains.

• 4-year college degree in Computer Science, or other relevant field, or a combination of relevant education and experience
• Active Salesforce certifications (Administrator, Advanced Administrator, App Builder, or Platform Developer)
• 5+ years of Salesforce Architect or relevant experience preferred
• 7+ years of managing Salesforce development projects
• 2+ years of managing internal and external resources
• Knowledge of core Salesforce technologies that enable sales processes (CPQ, Marketing Automation, Data hygiene tools, and sales enablement)
• 2+ years working in Financial Services Industry