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Salary Range: $42,000.00 To 54,000.00 Annually
Peak 1 Express: Assistant Operations Manager
Location: Breckenridge, CO
Position: Assistant Operations Manager
Salary: $42,000-54,000 DOE
Schedule: Full-Time
Apply Here: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=bbdef6bf-276c-484f-b4b4-9525c73cc3b0&ccId=19000101000001&jobId=408456&source=CC2&lang=enUS
At Peak 1 Express, we place the highest emphasis on providing our team members with the perks and benefits that truly matter. We strive for you to enjoy a comfortable work-life balance where you can make the most of your days off. That is why we value the benefits that promote the health, happiness and livelihood of all of our team members.
Why work for Peak 1 Express?
HEALTH
Health Benefits
Free Rec Center Pass
Paid Time Off
HAPPINESS
Dog-friendly Office
Free Ski Pass
Discounted Adventure Trips with Peak 1 Express' sister company, AVA Rafting & Zipline
Free Ski, Snowboard and Bike Rentals with Peak 1 Express' sister company, Breckenridge Ski & Sport
LIVELIHOOD
Competitive Pay
Affordable Employee Housing
Van Life Parking Available (Pets Allowed)
$400 Signing Bonus
401(k)
Complimentary Peak 1 Express Shared Shuttle Service
Peak 1 Express Discounts for Family and Friends
About the Breckenridge Assistant Operations Manager Position
The Assistant Operations Manager will be responsible for overseeing the daily operations of the transportation company. They will work with the Eagle County Operations Manager, Assistant Operations Manager, Breckenridge Operations Manager and the CEO to adapt existing Peak 1 Express operations systems to maintain and develop the Peak 1 Express brand and continue the tradition of exceptional guest service that brand is built on. Maintain a professional working relationship with all employees and customers.
JOB DUTIES
Hire and train a staff of shuttle drivers, transfer drivers and dispatchers
Enforce Peak 1 Express policies and COVID safety regulations
Maintain a complete understanding of and compliance with all regulations set forth by any governing agency (including but not limited to FMCSA, PUC, DOT, DIA, county governments)
Facilitate communication between staff and management
Provide verbal and written warnings to staff as well as hand out suspensions when necessary
Develop long term strategies for increasing efficiency within Peak 1 Express
Be able to fill in sales, dispatch and driving roles with reasonable efficiency and efficacy
Address upset guests and guest service issues with the goal of turning each interaction into a happy return customer
Coordinate and manage maintenance program for vehicles with senior operations staff, staff mechanics and outside providers
Develop emergency protocols for all possible scenarios involving vehicle problems, guest issues, weather extremes, road closures, etc.
Maintain a clean driving record – failure to do so could result in immediate termination
Become proficient with all software and monitoring systems
REQUIRED EXPERIENCE & SKILLS
Prior management experience required
Driving and dispatch experience preferred
Ability to communicate effectively across departments
Outstanding customer service skills
Ability to interact in a friendly and comfortable manner with potential vendors, guests, and employees via phone and in person
Extremely detailed oriented
Highly computer literate
Team oriented
Must be available for weekends and holidays
Must be able to pass a criminal background check
Instill confidence and motivate drivers and dispatchers
Clean driving record
About Peak 1 Express
Peak 1 Express has been providing travelers with superior transportation service since 2011. Not only do we offer top-of-the-line customer service, but we also boast a team of highly qualified, professional and enthusiastic Guest Service Drivers who are deeply passionate about the services they are providing. When you join the Peak 1 Express team, you'll immediately understand why we love what we do. In addition to providing a dependable and personal experience in the mountains, you'll enjoy great perks that Peak 1 Express has to offer. At P1E we pride ourselves on providing the highest level of guest service in the county and industry. We see ourselves as operating equally in the guest service industry and the transportation industry. We want our guests to feel comfortable and at ease their whole journey with us. From the moment we pick them up until they reach their destination, we provide exceptional customer service and hassle free transportation.
Apply Here: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=bbdef6bf-276c-484f-b4b4-9525c73cc3b0&ccId=19000101000001&jobId=408456&source=CC2&lang=enUS
Peak 1 Express is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status or any other status protected by applicable law.
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