Vacancy expired!
The Guest Services Agent is responsible for answering all guest inquiries, complaints and requests. The guest services dept is the central communication hub for the efficient operation of the property.
Job Duties
-Book reservations for guests and owner, process check-in/check-out of guests, collect rent money, process any guest credits and/or charges, etc.
-Act as advocate for guests during their stay including efficient processing of all guest inquiries and/or complaints to appropriate personnel in order to maintain the highest level of guest satisfaction during their stay.
-Responsible for key control and preparing bank audits.
-Perform clerical duties such as typing, filing, recording, mailing, and computer data input processing as necessary.
Qualifications
-Ability to multi-task and work in a fast paced environment
-Excellent customer service skills
Education: High School diploma or equivalent required
Experience: Telephone marketing/sales experience
Benefits of working with Wyndham Vacation Rentals include:
-Competitive pay
-Merchant pass program
-Generous PTO (Year round employees)
-Medical, Dental, 401K, etc. (Year round employees)
-Thousands of travel and retail discounts through the Wyndham Nation network;
-Employee referral bonuses;
-and so much more!
If you think you'd be a good fit, please send a copy of your resume to Michelle.gallucci@wynvr.com!
Vacancy expired!