Diversity Services Coordinator (Leadville)

The Diversity Services Coordinator is a direct service and outreach position. The Diversity Services

Coordinator develops and strengthens culturally engaging outreach for Latino survivors, youth survivors

and survivors identifying as LGBTQI. In addition, the s/he provides support, advocacy, options and

referrals to victims of domestic violence, sexual assault, stalking and other violent crimes. The Diversity

Services Coordinator is responsible for covering the agency 24-hour crisis line on a rotating basis and is

supervised by the Advocacy Manager. This position requires a commitment to assisting victims, the

ability to establish and maintain professional boundaries, strong communication skills, and the

acceptance of social and cultural diversity.

Direct Client Services

— Provide crisis intervention, follow-up, support, advocacy, information and referrals to victims

both in-person and over the phone (through the 24-hour crisis hotline).

— Cover the 24-hour crisis line on a rotating basis and respond on-scene to provide emergency

services to victims of crime.

— Conduct check-ins with clients and provide necessary follow-up advocacy.

— Assess victim safety and assist with safety planning including the arrangement of shelter,

hotel/motel accommodations or other housing options as needed.

— Provide advocacy on behalf of clients working with community-based systems such as law

enforcement, courts, social services, mental health providers, substance abuse services, etc.

— Accompany clients to appointments and meetings to secure financial assistance, explore

long-term housing options, arrange for childcare and obtain legal assistance.

— Provide legal advocacy including assistance with protection orders, victim's compensation,

divorce filings, child support and criminal/civil court support.

— Identify resources within the community and maintain good working relationships with

community programs offering assistance to clients.

— Immediately report suspected child abuse and neglect to the Advocacy Manager.

— Collaborate with Housing Advocate and Housing Coordinator when a Latina survivor, youth

survivor or survivor identifying as LGBTQI is housing insecure.

— Provide assistance with other direct services components of programming as needed.

Indirect Client Services

— Maintain client records. Compile client data and information and complete program reports.

— Develop and maintain good working relationships with key local and statewide contacts.

— Maintain professional and effective working relationships with other organizations, community

leaders, and ALC's board, staff, and volunteers.

— Foster an inclusive safehouse and office environment in which all clients are treated equally,

regardless of race, ethnicity, national origin, disability, sex, sexual orientation, gender

expression, gender identity or religion.

— Perform other related duties as assigned.

Outreach Services

— Recruit Promotoras from local Latino communities.

— Coach Promotoras throughout the program by meeting individually bi-weekly.

— Develop a strong group dynamic by meeting in a group weekly or bi-weekly.

— Provide intervention services and educational curriculum that is culturally and linguistically

relevant around domestic violence, sexual assault, teen dating violence and stalking to the

Latino community in Lake County.

— Provide specialized intervention services and educational curriculum for Lake County's LGBTQI

community and youth population.

Minimum Requirements:

— Understanding of issues facing victims of domestic violence, sexual assault and other violent

crimes

— Commitment to providing client-centered, empowerment-based services to victims of crime

— Bi-lingual (Spanish-speaking) and bi-cultural (Hispanic culture) required

— High School Diploma or Equivalent (G.E.D.)

— Able to pass background check

— Valid driver's license, reliable transportation, proof of insurance and clean driving record

— Applicant must be able to respond to Lake County within 45 minutes of dispatch to fulfill on-call

responsibilities

Desired Qualifications:

— Bachelor's or Associate's degree from an accredited college

— 1-3 years experience working with at-risk clients and related programs

Some evening, weekend, and overnight work will be involved

Full-time, benefited, non-exempt professional position

This job description is subject to periodic review by the Board of Directors

ALC is an Equal Opportunity/Affirmative Action Employer

To apply, please send a resume and cover letter to jenny@advocatesoflakecounty.org by January 11,

2018.