Job Details

ID #2018315
State Colorado
City High rockies
Full-time
Salary USD TBD TBD
Source Colorado
Showed 2019-03-24
Date 2019-03-22
Deadline 2019-05-21
Category Admin/office
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Administrative Assistant- The Inn at Aspen (Aspen)

Colorado, High rockies 00000 High rockies USA

Vacancy expired!

Envision your career with one of the world's largest vacation rental companies, Wyndham Vacation Rentals. With over 9,000 rental units and more than 2,500 associates across North America you'll discover the rewards of working in an energetic environment with caring colleagues. Wyndham Vacation Rentals is committed to an aggressive growth plan, and we are always seeking to hire top talent to help us deliver exceptional "Count on Me!" service to our customers.

Wyndham Vacation Rentals' full-time associates enjoy excellent health benefits as well as a generous 401k plan and a paid time-off program.

As the Administrative Assistant, you will:

1. Assist in the execution and set up of the Group Sales and Social Media programs in Aspen and Snowmass. 2. Conduct site tours, FAM trips and attend sales and marketing events as scheduled.

3. Maintain compliance with Wyndham Vacation Rental policies and regulations as well as industry standards of professionalism and integrity.

4. Perform all other necessary responsibilities as directed by supervisory management.

5. Assist Executive General Manager with: Owner Correspondence and Monthly News Letter; Guest Satisfaction Cards response; Trip Adviser and Social Media Review response; Standards implementation and follow through

6. Group Sales Support: Enter and Maintain Group Room lists into V12 Reservation system; Enter and Maintain all Meeting Space and Meeting Space Food and Beverage functions activity in Hotel Sales Pro Conference system; Assist and coordinate all group on site meeting space Food and Beverage requests with F&B Operator; Professionally represent the hotel at all industry and community functions; Assist with reporting and/or data collection; Coordinate with other departments as needed to ensure a complete experience to maximize the clients time.

7. Catering Support: Work with other departments within the hotel to provide quality service to customers; Work with other departments within the hotel to set up and break down, clean and maintain the Meeting space, equipment and furniture; Meet with group contact upon arrival and assist with servicing the group while on property; Actively use Word, Excel, V12 software, content management software; Assist with the Overseeing of client functions to ensure customer satisfaction.

8. Assist Front Desk agents with Guest Service, Arrivals and Departures , Telephone Answering , Key Cards, and Shipping

9. Assist Reservation Call Center with Reservation on line and telephone data entry

10. Assist with the scheduling and supervision of the Meeting Space set up, entering Room Block Reservations in V12 Property Management System (PMS) and Meeting Space and Catering events in Hotel Sales Pro Management System.

11. Service the Meeting Space for Wyndham hosted and managed events.

12. Review and assist with all activity associated with Group Contract Guidelines with the Sales Manager

13. Communicates daily/weekly/monthly with Sales Manager /Conference Coordinator and the General Manager of activity relating to Group Room and Meeting space for the hotel.

14. Assist with presentations including site tours with key clients and partner contacts, power point presentations, and Meeting Room function set up, serving and signage.

15. Assist with the development of weekly work schedules to meet the requirements of the staffing, food and beverage and supplies for all Wyndham hosted and managed functions.

16. Assist with arriving Group Guest gift bags and room inspections

17. Assist with Group / Individual Guest Concierge bookings for activities outside the hotel.

18. Assist with Group Final Billing / Payment data entry

19. Review Payroll daily and complete Payroll time card each pay period.

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

- Requires good communication skills, both verbal and written.

- Exceptional organizational skills.

- Ability to act independently with minimal or no supervision.

- Ability to communicate customer needs and resolve complaints independently.

- Guest Communication skill in both oral and written form.

- Must possess computer skills, including, but not limited to, Microsoft Office Word and Excel

Qualifications

EDUCATION/EXPERIENCE: High School or college degree with concentration in Hospitality, Guest Services, Sales, Marketing, Business, Food and Beverage, or Communications or similar professional experience.

WORK EXPERIENCE: Administrative, Guest Services, Hospitality, Food and Beverage Meeting Event Planning or Office experience and/or related training that demonstrates advancement within the industry.

Physical Requirements: Ability to lift and move a 40 pound box, driving capabilities, flexible schedule when needed.

Some of our benefits include:

-Competitive pay

-Thousands of travel and retail discounts through the Wyndham Nation network

-Medical, Dental and Vision insurance

-Extremely generous PTO plan

-401k options

-Employee Housing (Limited)

-Bus Pass Reimbursement

-Employee referral bonuses

-so much more!

If you are interested in this role, please apply HERE: https://www.wyndhamdestinations.com/careers/jobs/administrative-assistant-inn-aspen-wyndham-vacation-rentals-aspen-colorado-1902935. For questions and more information about this position, please reach out to our Recruiter at Michelle.Gallucci@wynvr.com!

Vacancy expired!

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