Job Details

ID #2077727
State Colorado
City High rockies
Full-time
Salary USD TBD TBD
Source Colorado
Showed 2019-04-15
Date 2019-04-03
Deadline 2019-06-02
Category Software/QA/DBA/etc
Create resume

Hospitality Software Specialist (Vail, CO)

Colorado, High rockies 00000 High rockies USA

Vacancy expired!

Resort Data Processing (RDP) is a Property Management Software company founded in 1981 and headquartered in Vail, Colorado. Our objective is to provide more powerful software for clients who have outgrown their current system. More than 800 businesses worldwide rely on RDP everyday.

RDP is a small company focused on a fun, relaxed, team oriented culture. Job perks include: free lunches during the week, indoor pool and hot tub, flexible hours for ski/snowboard/bike lunches, and company sponsored out of work activities, such as softball. We are seeking candidates looking for a career based in the heart of the Rockies.

Hospitality Software Specialists hold a variety of responsibilities including: day to day customer service/support, troubleshooting customer software issues, new customer implementations, training, and more. This is a multi-dimensional job requiring self-motivation in a constantly changing environment. Growth opportunities include senior specialist positions, sales, and software development.

Duties include:

Working with customers to address and solve software related problems or questions.

Training customers on RDP software.

Installing software upgrades and optional system enhancements.

Owning open tickets/bugs that must be solved.

Solving problems using critical thinking.

Handling difficult customers with grace and patience

Creating knowledge-base articles and technical documents.

Job Requirements:

Bachelors Degree

Hospitality Experience Preferred

Strong verbal and written communication skills

Experience with: Windows Operating systems, SQL, Crystal Reports, SMTP, Web Development, PEBKAC Issues, VMWare, Network troubleshooting, Google Tag Manager

Customer Service

Approximately 8 Weeks per Year Travel

Sense of humor

Please submit resume and cover letter to RDPJobs@resortdata.com

Vacancy expired!

Subscribe Report job