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Come work and play in the mountains! Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success.Join us to create your Experience of a Lifetime!Job BenefitsSki/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program
Seasonal Full Time roles are eligible for the above, plus:Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans
Job SummaryAdvanced Supervisor is responsible for directing the day-to-day routine work of a larger group of associates and is a key holder. Responsible for maintaining business standards and has increased decision making authority, acts as manager-on-duty in absence of other management presence. Also fulfills day-to-day work responsibilities for the organization as needed.Job SpecificationsStarting Wage: $17 / hour
Effective October 2022 minimum wage will be increased to $20 per hour.
Shift & Schedule Availability: Full Time
Job ResponsibilitiesFulfill manager-on-duty responsibilities when scheduled
Assist in maintaining and administering operational expectations by following company policies and guidelines
Responsible for receiving, tracking, transporting and storing guest personal and rental equipment
Act as mountain-side concierge
Maintain and model high retail, merchandising and cleanliness standards as set forth by the Store and Regional Manager
Assist Store Manager to ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service
Maintain all company paperwork according to policies and standards
Assist in on boarding and training of new employees in POS, product knowledge, guest service, and sales
Assist Store Manager in communicating company values and goals to the employees
Manage inventory control and meet or exceed inventory goals
Enforce company cash handling and other Loss Prevention policies and procedures
Remain current on new industry products and trends; demonstrate knowledge of products
Communicate ideas or issues with the store manager
Drive sales through direct communication with store employees to ensure customers are provided with the highest level of customer service, emphasizing courteous and knowledgeable assistance
Model customer service for employees and promote sales whenever interacting with guests
Walk the floor regularly to manage the floor for daily MOD responsibilities
Motivate employees to increase sales, units per transaction and transaction size in day to day sales
Communicate with Store Manager to ensure smooth business operations
Ensure that all safety standards are being observed at all times
Demonstrate and enforce company values and ethics
Job RequirementsSupervisory experience in the hospitality industry
Maintain a working knowledge of products and trends within the industry
Previous snow sport industry experience - preferred
Ability to communicate fluently with co-workers and guests in accurate spoken and written English required
Commitment to exceptional customer service
Basic computer skills
Multi-task, with a strong attention to detail
Ability to work a flexible schedule; including nights, holidays and weekends required
The budgeted range starts at $17 - $22.77. Actual pay will be adjusted based on experience.Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.Requisition ID 455167
Vacancy expired!