Job Details

ID #21277237
State Colorado
City Snowmassvillage
Job type Full-time
Salary USD TBD TBD
Source Aspen Skiing Company
Showed 2021-10-17
Date 2021-10-16
Deadline 2021-12-15
Category Et cetera
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Club Attendant - Snowmass Mountain Club

Colorado, Snowmassvillage, 81615 Snowmassvillage USA

Vacancy expired!

Job Description

The Club Attendant welcomes members and their guests to the club and ensure their daily experience is nothing but positive while encompassing the highest level of service. In addition, we as a team will establish a welcoming and fun atmosphere that will bond relationships amongst members and staff. We will be active with numerous club and ski storage responsibilities ensuring confidence in members that there is no other place they would want to be.

Essential Job FunctionsProactively engage and interact with all members and guests in a positive and upbeat fashion at all times (C.P.M.E. Create Positive Memorable Experiences)Organize and manage all member/guest ski/board equipment to proper launch points.Ensure all member/guest equipment is cleaned, stored properly and accounted for at the end of every shift.Maintain constant communication with all club team members regarding member/guest needs.Actively participate in the maintenance and cleanliness of the ski back trail club entrance and ski valet lounge and storage areas.Assist in our F and B morning and apres operations. Communicate any member/guest equipment issues or concerns to club management immediately.Monitor club communication tools relating to member arrival times and launch points, ensuring that the proper equipment is delivered in a timely fashion to all launch points.Familiarize guests with Snowmass points of interest and Club, mountain, and hotel facilities.Know about all daily (and upcoming) club programming, functions, locations, and times for appropriate member information.Maintain a clean and safe working environment at all times.Constantly roam the locker rooms to assist members and guests as there are multiple entry points to the clubAssist members with boots when neededForward accident reports immediately to the Club Manager.Perform regular property walks to maintain a clean perimeter of the property.Assist other departments as needed.Maintain a clean, orderly, and organized club and ski/board storage area at all times. When attending launch point stations ensure your demeanor and genuine proactive engagement with members and all resort guests exemplifies the Aspen Way. Manage member/guest gear transfers to/from other mountains, coordinate member gear tuning and maintenance with 4MS team.Maintain a clean and welcoming ski lounge/lobby in conjunction with the LLS ski valet team ensuring all who enter (regardless of their affiliation with club or hotel) are actively and positively engaged and welcomed into the facility. Assist with Valet parking operations when necessary, provide any assistance to make the members time in the clubhouse memorable and enjoyable, as well as assist other departments as needed.Responsible for maintaining an immaculate, welcoming, and comfortable environment for all who enter at all times. Ensure that your Manager is aware of guest comments and concerns.Report to shift on time.Treat others as they would expect to be treated. Comply with all policies and procedures for the Guest Services Department, Mountain Club at Snowmass, and Aspen Skiing Company.Be familiar with Club and hotel fire and safety procedures. Assist in the event of an emergency and/or security event as directed by management.Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand.

Qualifications

High School diploma or equivalent.Ability to multi task and prioritize.Competent with computer programs such as Microsoft Office.

Additional Information

Supervision given and receivedSupervision Given: This position has no supervisory responsibilities.Supervision Received: Works under direct supervision of Club Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.

Work Environment and physical demandsAbility to be on your feet, kneel and bend for extended periods of time. Regularly work in adverse conditions and requiring the use of protective apparel/equipment to prevent exposure to the elements as well as an office environment and may be required to walk on slippery and uneven surfaces. Must be able to lift, push or pull occasionally up to 50 lbs. individually or with assistance.

The physical demands described here are representative of those thatmust be metby an employee to successfully perform the essential functions of this job.  Reasonable accommodationsmay be madeto enable individuals with disabilities to perform the essential functions.    

This job descriptionis designedto indicate the general nature and level of work. Itis not designedto contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen Skiing Company /The Little Nell /Limelight Hotelis an equal opportunity employer.

For an overview of Aspen Skiing Company's benefits and other compensation visitaspensnowmass.com/jobs/benefits

As of November 15 2021, Aspen Skiing Company, The Little Nell, and The Limelight Hotels will require all active employees to be fully vaccinated in the workplace. Read more about this policy via our employee safety page here

Vacancy expired!

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