Sr. Deskside Support Specialist job vacancy

Vacancy expired!

Please review the job details below.

Maxar is looking for a Senior Deskside Support Specialist to join our team in Westminster, CO. In this role, you will be responsible for providing computer support services to users in all areas of the company within the established service level agreements, addressing various technical incidents and problems, working with various types of software, and supporting PC hardware/peripherals, end user documentation and training, and other various tasks associated with end user readiness and support. This position requires on-call support on a rotational basis with other team members. This support is provided in accordance with corporate and company policy and industry best practices. Outstanding communication skills working in a team environment is crucial to the success of the team, the customer, and this role.

Responsibilities:

Ensure that all phases of desktop support, including installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved
Monitor tickets & workflows and in accordance to team's SLAs
Create documentation where documentation is absent
Administer Active Directory accounts
Troubleshoots Citrix Virtual Desktop Infrastructure (VDI) Support
Utilize remote user support tools to provide support
Provide M/S applications support (Exchange/Outlook, Office, Visio, etc.)
Perform (advanced) Windows 7, Windows 10, MAC OS troubleshooting
Perform (basic) Linux troubleshooting
Provide Service Desk escalations
Troubleshoot (basic) Cisco desk phones and mobile phones
Perform physical hardware setup and tear down
Image systems and deploy software through SCCM
Provide rotational on-call support

Minimum Requirements:

Must be a U.S. citizen or permanent resident
Minimum of 4 years of related work experience.
HS Diploma or GED
Ability to be on call on a rotational basis

Preferred Qualifications:

Knowledge of Windows 7, Windows 10, MAC OS, iOS, Android
Knowledge of Office 2016 and 0365 suite
Knowledge of Active Directory Administration
Knowledge of Citrix and Virtual PC environments

The compensation range for this position is $22.70 to $37.83 hourly, dependent on skills and experience.

COVID-19 Update:

As a federal contractor, Maxar is required to comply with the vaccination and other COVID-19 requirements in President Biden's September 9 Executive Order on Ensuring Adequate COVID Safety Protocols for Federal Contractors . Accordingly, all Maxar team members must be fully vaccinated for COVID-19 no later than December 8, 2021, except in cases where a team member is legally entitled to an accommodation.

Maxar Technologies values diversity in the workplace and is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Vacancy expired!

ID	#23753592
State	Colorado
City	Westminster
Job type	Permanent
Salary	USD TBD TBD
Source	MAXAR Technologies
Showed	2021-12-02
Date	2021-12-01
Deadline	2022-01-30
Category	Et cetera
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Job Details

Sr. Deskside Support Specialist

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