Vacancy expired!
We have an exciting opportunity for a Senior Product Owner with our industry-leading client in Berlin, CT.
We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.Responsibilities:- Supports online capabilities to deliver process improvements, and system enhancements using Agile methodology.
- Lead Agile scrum team for digital products and assist in contributing to attainment of customer satisfaction goals through product enhancements and programs that deliver validated business/customer value.
- Lead large meetings to drive to resolution of complex issues
- Responsible for the various Agile ceremonies Backlog Refinement, Sprint planning, PI Planning
- Create, maintain, prioritize and deliver on team backlog
- Collaborate with the members of the Agile Release Train (ART) and any other partners to investigate, gather and evaluate proposed technical solutions for the features identified by the Product Manager.
- Decompose features into detailed and well written user stories that effectively translate into a detailed plan which the scrum team will use to turn business requests into functionality that drives business value
- Identify and accurately document the acceptance criteria in the user stories through SME knowledge, use cases, collaboration with ART and input from the scrum team
- Prioritize user stories to support the iterative development process from build to launch
- Provide acceptance and sign off for completed user stories. Confirm user story meets the acceptance criteria, appropriate acceptance testing was completed, validating the quality, attending a demonstration of the user story, and verifying that it meets the definition of done.
- Collaborate with other product owners, ART, release teams a and key stakeholders to support, coordinated delivery of product roadmaps and strategic plans
- Support, as well as, identify new functional flows to improve the digital customer experience.
- Translate new products, functional flows, and product enhancements into features which will serve as definition and scope of the work to be delivered.
- Support the development process and product lifecycle by developing User Acceptance Test strategies and participating in the User Acceptance Testing, when needed.
- Leverage online tools to support segmented and customized online experiences.
- Participate in the development of user experience goals, user stories and provide recommendations (self- determined or team options) that can be used to improve self-service capabilities or support.
- Influence both the business and technical understanding of the customer experience, back-end technologies/capabilities and business operations.
- Work collaboratively with business and all support partners to drive cross-functional alignment.
- Experience in the role of Product Owner/Scrum Master, having led a scrum team.
- Experience in decomposing features into user stories and understand quality tactics for Eversource releases working interactively and effectively with technical resources.
- Experience in managing a team backlog through creation of user stories, prioritizing stories, and accepting stories in a fast-paced environment, with acute attention to detail.
- Consistently demonstrate the ability to effectively lead product development teams to successful delivery
- Demonstrate a keen awareness of the user experience while seeking opportunities for self-service adoption.
- Customer-first orientation and strong passion for delivering quality tools, information and content in service to consumer needs.
- Demonstrates initiative to think several steps ahead in the digital environment and anticipate needs of customers and employees.
- Brings new ideas to the team that align with the Digital Roadmap, growth and vision.
- Desire to work collaboratively and experienced in leading a team to results.
- Undergraduate degree in Communications, Computer Science, Psychology, Digital Marketing, Business Administration, Marketing or Management or equivalent experience.
- 10 years of work experience preferably working with customer facing and or digital products/projects with 2 years in an Agile role
- Agile certification required
Vacancy expired!