Vacancy expired!
Job ID: CT-Trainer (96391125)
ONSITE Criminal Justice/Police Liaison/Trainer with training content development, networking, Storage, VPN, Remote Access, Authentication experienceLocation: 55 Farmington Avenue, 11th Floor, Hartford, CT 06105Duration: 12 monthsRequired Skills/Experience:Prior experience in the Public Safety field, preferably Law Enforcement.Extensive knowledge of:Police Policies and ProceduresExtensive knowledge of the day-to-day activities of Law Enforcement operations.Records Management Systems (RMS) concepts and practicesFamiliar with computer Systems, Applications and integration methodsProficient in the use of programs such as but not limited to: MS Word, Outlook, MS PowerPoint, MS Excel, MS Visio, Adobe AcrobatPossess a working familiarity with Networking, Storage, VPN, Remote Access, Authentication technologies, Web applications etc.Strong communications skills, verbal and written both technical and non-technical writingAbility to use multiple forms of electronic communications to reach the Criminal Justice Community.Hold, at minimum, an associate degree in either Criminal Justice, Computer Science, Engineering, or Mathematics, or related field or commensurate experience.ORHold, at minimum, a high school diploma AND retired from a CT Police Department. Skilled in Criminal Justice business processes.Able to work independently with minimal supervision.Proficient in working in a team environment, managing conflicting priorities, and meeting deadlines.Skilled in providing information in a clear and concise manner.Demonstrates strong organizational skills and the ability to manage complex situations.Maintains excellent interpersonal and negotiating skills.Able to work with Police Department Command Staffs to obtain positive CJIS-desired outcomes and obtain increased Police Department participation.Specific Services RequiredThe Criminal Justice Information System (CJIS) Liaison responsibilities include:Train CISS Users for CISS Certification. CISS train-the-trainer will be included.Develop the informational materials, presentation content and resource documents for Law Enforcement Agencies participating in CISS.Evaluate effectiveness of the various iterations of CISS application presentations and communications.Provide situational awareness (SA) communications when needed to make CJIS team aware of any issues needing immediate attention regarding participation in CISS.Update informational content based on enhancements to the application and source systems as needed.Facilitate and document feedback from users and agencies to enhance training and system performance.Facilitate the scheduling and perform CISS application demonstration sessions for individual stakeholder agencies.Facilitate the scheduling and perform group demonstration sessions for multiple stakeholder agencies.Work closely with DESPP as Liaison between CJIS and State Police for the implementation of CISS Search and CISS Workflows.Work closely with Connecticut Police Chief’s Association as Liaison between CJIS and CPCA.Work closely with the CISS Search Project Lead and the Workflow Deployment Project Manager to develop and present program status to all CPCA regional and statewide meetingsWork closely with the Police Officers Standards and Training Council (POST-C) as necessary to facilitate user acceptance and rollout.Ability to accommodate a flexible work schedule to accommodate presentations and meetings at various locations and times.Maintain knowledge of the program activities and act as the conduit between CJIS management and all stakeholders.Facilitate and coordinate site activities required to support the CISS implementation, in conjunction with representatives from the sites team. In addition, some key activities include:User Impact Assessment (UIA).Stakeholder (leadership, managers/supervisors, end user) involvement, communication, education, and training (site leadership, managers/supervisors, end users).Rehearsal of Concept (ROC) Drills.Informational / Training material development and delivery.Role mapping.Responsible for the organization, facilitation and management of focus groups for the gathering of requirements and feedback for phase II enhancements.Provide a weekly status report to program leadership that describes activities occurring and highlights any activities, issues, successes or challenges. The report is to be submitted to the designated leadership/program authority no later than close of business on Friday or the last workday of the week.Champion the CISS project to the Law Enforcement community to enable the successful implementation of new search and workflow functionality.Champion changes to workflow methodologies inherent in each individual LEAChampion changes to current workflow within individual LEA’s to ensure the seamless integration of the new CISS workflowsEnsure all workflow changes originating from LEA’s do not negatively affect current DCJ and Judicial workflow processes.Manage questions or requests for information from stakeholders, resolve issues, and work with the CJIS team to provide the necessary responsesProvide timely resolution or escalation of deployment related issues to the CISS project management team and CJIS leadership.Ensure clear communication between the CJIS team and stakeholders.Perform other duties assigned by CJIS Executor Director.Working directly with Law Enforcement Agencies (LEA) and Police Departments (PDs) to onboard and integrate with CISS will require routine onsite visits.The CISS Liaison will need to have their own transportation, at their own expense, for routine onsite visits to LEAs offices and PDs.Vacancy expired!