Vacancy expired!
At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. We are currently searching for a qualified HelpDesk Tier 3 Support to join our client on-site in Greenwich, CT for a 6-month temp to hire position.Our ideal IT Support Technician will have experience in supporting C-Level executives. They will be providing technical support for a firm with 350 employees. Responsibilities: Responding to a High Demand, High Touch Environment with a focus on providing C-Level Executive Support, and as needed support for all employees. Providing 24/7Support Help Desk Support Customer Service After hours Support Multi-site Operations Responding to Helpdesk Tickets and SLAs On-site IT support services related to computer systems, software, hardware, and mobile device. Follow rigorous C-Level Executive Support Protocol, ensuring all services are on-line and monitored. Resolve day-to-day software & hardware issues related to Mobile phones (iPhone and Android) & desktops / laptops.Requirements: minimum of 3 years' experience required in IT Helpdesk Support Willingness to work with systems in a fast-paced industry and be on call 24/7 A + certification required. Provide excellent customer service with a smile MDM O365 (1 year required) Windows Operating System (8.1, 10) Base Understanding of Azure AD, Domains, and Networks Enterprise VoIP systems HelpDesk ticket systems Customer Service Oriented Excellent problem-solving skills Strong Understanding of iOS Full COVID-19 vaccination may be required. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell Supports Equal Employment Opportunity eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.
Vacancy expired!