Job Details

ID #23548205
State Connecticut
City Hartford
Job type Permanent
Salary USD TBD TBD
Source Travelers
Showed 2021-11-27
Date 2021-11-26
Deadline 2022-01-25
Category Architect/engineer/CAD
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Data Engineer - Agile Team Lead for Incident Management Team

Connecticut, Hartford, 06101 Hartford USA

Vacancy expired!

Company Summary

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings 1

Job Description Summary This position is a Data Engineer - Agile Team Lead for Analytics Incident Management Team. Travelers Data Engineering team constructs pipelines that contextualize and provide easy access to data by the entire enterprise. As a Data Engineer on the Incident Management team, you will play a key role in growing and transforming our analytics landscape. In addition to your strong analytical mind, you will bring your inquisitive attitude and ability to translate the stories found in data. You will leverage your ability to utilize data to understand, troubleshoot and provide root cause analysis on incidents related to the environment and jobs that support Artificial Intelligence, Machine Learning and business intelligence/insights.

This position may be based 100% remotely or in one of our offices. Primary Job Duties & Responsibilities
  • Responsible for the health of the environment through production support processes including production environment and scheduled jobs monitoring and incident and problem management.
  • Manage the onboarding of recently deployed production assets to the Production support team for high level maintenance and support.
  • Provide production metrics, insights, and improvement actions (tactical and strategic) of the Analytic environment utilizing Key Performance Indicators (KPIs).
  • Stewardship of Disaster Recovery and Resilience plans in Enterprise One and ensuring that DR plans are up to date.
  • Perform data and system analysis, assessment and resolution for defects and incidents of moderate complexity and correct as appropriate.
  • Define, prioritize and ensure a ready backlog of work for a cross-functional product team, accept final product output, focusing on achievement of defined outcomes versus defining how the work is completed.
  • Translate production support technology strategies and needs into execution ready work for an Agile product team; define team goals and strategy, ensuring alignment with Agile engineer, architect and business leads vision.
  • Articulate team goals and strategy effectively to key stakeholders, Agile engineer, architect and business Leads, and team members.
  • Optimize the flow of value by setting objectives and key performance indicators (KPIs) for solutions.
  • Provide feedback on work-in-progress, clarify requirements and contribute to removing roadblocks or impediments; Look for opportunities for continuous team and process improvement.
  • Share best practices across teams to ensure alignment and consistency in ways of working within a value stream.
  • Foster an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization.
  • Execute on our business vision through partnership and high collaboration with the Agile engineer, architect and business leads.
  • Build and operationalize complex data solutions, correct problems, apply transformations, and recommend data cleansing/quality solutions.
  • Incorporate core data management competencies including data governance, data security and data quality.
  • Collaborate within and across teams to support delivery and educate end users on data products/analytic environment.

Minimum Qualifications
  • Bachelor's degree or equivalent training with data tools, techniques, and manipulation.
  • Four years of data engineering or equivalent experience.

Education, Work Experience, & Knowledge
  • Bachelor's Degree in STEM related field or equivalent preferred
  • Six years of related experience
  • Proficient use of tools, techniques, and manipulation including Cloud platforms, programming languages, and an understanding of software engineering practices.

Job Specific Technical Skills & Competencies
  • Experience with one or more ETL / Data Integration tools (e.g.: Ab Initio, Talend, Informatica) would be preferred
  • Experience with AWS, Snowflake would be a plus
  • 5 years of software engineering experience within the Data and Analytics field preferred
  • Experience with one or more Data platforms (e.g.: Snowflake, Teradata, SQL Server) preferred
  • Must demonstrate a proactive nature with willingness to contribute, collaborate and work in an agile team environment
  • Exposure with DevOps pipeline and implementation practices
  • Enjoy learning new technologies with strong learning ability
  • The ability to deliver work at a steady, predictable pace to achieve commitments, decompose work assignments into small batch releases, and contribute to tradeoff and negotiation discussions.
  • Demonstrated track record of domain expertise including the ability to understand technical concepts and possess in-depth knowledge of immediate systems worked on.
  • Proven problem solving skills including debugging skills, allowing you to determine source of issues in unfamiliar code or systems and the ability to recognize and solve repetitive problems.
  • Strong verbal and written communication skills with the ability to interact with team members and business partners.
  • Leadership - Intermediate leadership skills with a proven track record of self-motivation in identifying personal growth opportunities.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .

Vacancy expired!

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