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Company Summary
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.Target Openings 1Job Description Summary The Enterprise Data Management organization is a team of highly motivated and skilled professionals who are leading Travelers' Data Management Practice and Data Culture Movement, along with driving business value that creates a sustainable competitive advantage for our company. Data Quality is a discipline that requires significant leadership and subject matter expertise in data quality capabilities and solutions, best practices and standards, innovation, and forward thinking.As the Lead Director, Data Quality, you will partner closely with the Business, Technology and Data Stewards to influence and drive our Enterprise Data Quality Framework design and implementation along with enterprise cultural shift to being data driven. Success in this role requires significant cross-Travelers collaboration and a strong understanding of divisional business challenges, governance, processes, data structures and data architecture.This position may be based 100% remotely or in one of our offices.Primary Job Duties & Responsibilities- Leads strategies and policies to ensure data consistency, accuracy, timeliness, validity and completeness
- Develops procedures and processes to certify data quality for business purposes
- Performs complex data profiling and analysis; communicates results in support of data quality processes.
- Meets with business customers to prioritize business data requirements and specifications
- Accountable for adoption of defined data policies, standards and best practices on assigned projects or initiatives
- Collaborate with partners to influence development and implementation of innovative governance practices, roles, responsibilities
- Leverages data management knowledge to create strategic frameworks for business solutions.
- Escalation point for customer requests (internal or external, e.g. data calls) of advanced complexity.
- Oversees root cause analysis and resolution of business data issues, including proposal and implementation of specification or procedural changes to address issue, working with impacted areas
- Applies advanced understanding of overall physical and logical data model and of data relationships, mapping, lineage and business rules
- Oversees implementation of metadata repositories
- Facilitates connections among data stewards within your organization and across the enterprise
- Establishes best practices and expected deliverables
- Ensures data and information are handled in accordance with established laws, regulations and policies.
- Responsible for partnering with audit on compliance reviews
- Responsible for partnering with Information security on policy content, creation, maintenance and awareness.
- Partners with enterprise colleagues to mature Travelers data
- Creates tools, processes and workflows to capture knowledge, find information and maintain its relevance
- Actively promotes a knowledge sharing culture and value proposition while generating awareness of initiatives throughout the organization
- Articulates guiding principles and frameworks that align with the strategic vision
- Leads the creation, maintenance and governance of taxonomies and ensures its applicability to content and/or data
- Advanced understanding of emerging trends and new technologies in knowledge management
- Integrates work efforts within respective line of business portfolios.
- Bachelors degree in STEM (Science, Technology, Engineering, Mathematics) or Business.
- 7 years of relevant data and analytics experience required.
- Advanced knowledge of Data Management tools, techniques and programing languages
- Demonstrates thorough understanding of overall data models, data relationships, mapping lineage and business rules
- Experience implementing Data Profiling and Data Quality best practices
- 10 years of data management or relevant analytics experience.
- Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjusts communication based on audience.
- Exhibits active and effective communication skills with team members - including active listening and effective written and verbal communication skills.
- Effectively contributes and communicates with the immediate team and leadership.
- Able to expertly diagnose root causes, solve complex problems, and collaborate effectively with business and technical teams.
- Able to break a problem down into manageable pieces, evaluate potential risks/alternatives, and implement effective, timely solutions.
- Carefully evaluates alternative risks and solutions before taking action including escalating situations as appropriate.
- Demonstrates sound decision making and problem resolution skills.
- Optimizes the use of all available resources.
- Often consulted by team members and/or business partners for problem resolution and guidance.
- Able to promote, maintain, and enhance partnerships across the organization to achieve objectives and engage stakeholders.
- Able to influence project stakeholders and team members.
- Practices objectivity and openness to others' views.
- Able to develop and leverage business and/or vendor partnerships, consult on business priorities, and optimize value through solution identification aligned with business objectives, goals, and future data direction.
- Demonstrates ability to identify critical project tasks and establish clear priorities while keeping the overall strategy in mind.
- Effectively communicates risks, issues and escalates appropriately.
- Able to accurately estimate the tasks and resources needed to complete assigned project work.
- Demonstrates ability to understand relevant costs associated with assigned project work.
- Exhibits team leadership and demonstrated ability to set the team's goals, objectives and priorities.
- Accountable for providing feedback and/or coaching
- Strong influencer and/or consulting skills; builds consensus among a diverse group of enterprise-wide stakeholders.
Vacancy expired!