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Experiences Required for This Role Product Management At least 3 years of experience and use cases with the following:
- Support the Digital Product Owner in the ideation, technical development, and launch of innovative digital experiences that make it easier to find and utilize state services.
- Assist in the creation and articulation of the product roadmap
- Key partner in establishing regular cadence of embedding user research
- Own and prioritize the product backlog, balancing the requirements of service owners and business stakeholders
- Translate product roadmap features into well-defined product requirements/user stories an acceptance test criterion
- Enable analytics-driven decision making to evolve products with appropriate reporting to understand overall performance and user satisfaction
- Coordinate communication, escalate and facilitate resolution of risks, issues, and changes tied to the product backlog
- Develop workplans, roadmap documents, and written reports as directed.
- Lead multi-disciplinary project teams for iterative deployment of new prototypes, software, and services
- Establish continuous improvement/continuous delivery pipeline to continually improve products post-launch with based on customer satisfaction
- Lead documentation and communication throughout the product lifecycle for both technical processes and cross-functional teams affected by new change
- Using of productivity and analysis tools to manage iterative delivery JIRA, Google Analytics, Git Repository, MS TEAMS, Confluence