Help desk Support - Need local to Connecticut job vacancy

Job Details

#20058406

State

Connecticut

City

Hartford

Job type

Contract

Salary

Depends on Experience

Source

Paramount Software Solutions, Inc

Showed

2021-09-22

Date

2021-08-24

Deadline

2021-10-23

Category

Et cetera

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Vacancy expired!

Direct Client Requirement

Title: Help desk Support

Location: Hartford, CT

Duration: 6-12+ MonthsJob Details:Supporting the customer through the problem-solving process; Recording events and problems and their resolution in logs; Following up and updating customer status and information; Responding to queries on the phone, via email, in person, or through remote access; Identifying and suggesting possible improvements on procedures; Manage help desk tickets promptly; Ability to work independently, demonstrate problem-solving skills, and ability to escalate when necessary; Create, edit, and maintain high-quality comprehensive documentation;Write, organize, and streamline content for best flow and communicate the information in a way that is engaging and understood by the target users.

Thanks & Regards,

Samuel

Senior Talent Acquisition Specialist

Ph: 770 456 5587

Email:

Email: samuel(AT)paramountsoft(DOT)net

Website: www.paramountsoft.net

Vacancy expired!

Job Details

Help desk Support - Need local to Connecticut

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