Vacancy expired!
Our client, a leading provider of computing, applications management, IT procurement, network, and telecommunications services to public organizations, is looking to hire an IT Business Intelligence Architect - Level 2.
Key Responsibilities. Conduct primary and secondary user research. Conduct and evaluate quantitative and qualitative research. Perform market and ethnographic research. Work closely with cross-functional teams to identify and evaluate research topics. Plan and implement user research strategies and methodologies. Advocate research findings to diverse audiences through written and oral presentations. Mentor and coach junior UX researchers on the team. Perform usability studies with consumers. Ask questions, gather data, and analyze data. Use a diverse set of UX research tools. Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs. Helping to discover problems while the service is being developed, not once it is live. Checking the operating environment to make sure test results are valid. Helping increase user and agency confidence in future service or product delivery. Helping reduce the risk of reputational damage. Recruiting and leading testing groups. Running research sessions with users. Understanding accessibility issues and engage with team to build with equality. Working with enterprise scale digital platforms and products. Using of productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS Teams, Confluence. Communication and collaboration with state-wide partners. Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment. Comfort in blazing a path through an ambiguous work environment. Judgement fitting to the ever-changing environment. Government-specific task managementRequirements and Skills. Ability to distill complex concepts into simple ideas. Exceptional verbal and written communication skills. Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards. Comfort in blazing a path through an ambiguous work environment. Prioritization, organization, and triage in an independent environment. Understanding of the Agile development process. A bachelor s degree or higher in graphic design, marketing, communications, or related field. 2 years professional experience in design, communications, management, or testing. 1 year of user-centered design. 1 year of user research and analyticsWho is Calance?Calance is a global IT company with operations in the United States, Canada and India. Over the years, Calance has grown organically and has acquired numerous successful IT Services firms along the way. As a result, the company today is a mix of diverse cultures, talents and expertise that collaborate globally to bring our best capabilities and thinking to clients. Calance also offers benefits which includes Medical, Dental, Vision care and 401K.Calance - the place to grow.www.calance.comVacancy expired!