Vacancy expired!
- Building and communicating understandings of the users and their behavior
- Working with a cross-functional team to prioritize work to meet user needs
- Providing insights on how users interact with the service or product
- Designing and redesigning services
- Designing and developing graphics, user interface, content for website development, social media and print
- Designing layouts, typography, line composition, color, and other graphic design fundamentals
- Performs the most complex duties in design and preparation of electronic graphic artwork using various media
- Working with CMS platforms and HTML, CSS, image optimization
- Confers with supervisors and others as to most appropriate media and method of design
- Performs a full range of graphic art activity
- Design and maintain websites
- Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs
- Helping to discover problems while the service is being developed, not once it is live
- Checking the operating environment to make sure test results are valid
- Helping increase user and agency confidence in future service or product delivery
- Helping reduce the risk of reputational damage
- Recruiting and leading testing groups; running research sessions with users
- Understanding accessibility issues and engage with team to build with equality
- Working with enterprise scale digital platforms and products
- Using of productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS TEAMS, Confluence
- Communication and collaboration with state-wide partners
- Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
- Comfort in blazing a path through an ambiguous work environment
- Judgement fitting to the ever-changing environment
- Government-specific task management
- Experience in designing, managing, and optimizing websites
- Experience working in content management systems
- Understanding of image and video optimization for online media
- Proficiency in Adobe Creative Suite, including Adobe XD, InDesign, Illustrator, and Photoshop
- Proficiency in HTML, CSS
- An understanding of social media management and content creation
- Knowledge of best practices for user experience research and testing
- Willingness to participate ethnographic research and interviews
- Ability to distill complex concepts into simple ideas
- Exceptional verbal and written communication skills
- Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
- Comfort in blazing a path through an ambiguous work environment
- Prioritization, organization, and triage in an independent environment
- Understanding of the Agile development process
- Supporting teammates’ skills and behaviors development and delivery
- Communication and collaboration with state-wide partners
- Creative and analytical thinking with strong problem-solving skills
- Judgement in dealing effectively and diplomatically with government staff
- Ability to maintain strict confidentiality
- An associate degree or higher in graphic design, marketing, communications or related field
- 5 years professional experience in web design, graphic design, marketing or communications
- A portfolio of work
- 1 year of user-centered design
- 1 year of user research and analytics
- 1 year of customer relationship management platforms such as Salesforce
- 1 year of web content management platforms such as Sitecore
Vacancy expired!