Vacancy expired!
Our client, a leading provider of computing, applications management, IT procurement, network, and telecommunications services to public organizations, is looking to hire a Help Desk Analyst Level 1.
Key Responsibilities. Provide telephone and remote control support for level one computer issues and participate in the processing and maintenance of client User Administration forms. . A primary focus of this candidate will be receiving forms for agency staff, verifying completeness, making necessary changes to system administration and proper retention of the forms. . Attention to detail and ability to follow protocols is essential. . Communication with agency supervisors and other agencies is required. Requirements and Skills. PC Hardware and software installation . End user support - face to face and via telephone . Excellent customer service skills . Experience with computer system and user administration. . Technical familiarity with Microsoft Active Directory. . Experience with Windows 10 . Experience with Office 365 . Experience with Device Management, Device Imaging, Device Troubleshooting Who is Calance?Calance is a global IT company with operations in the United States, Canada and India. Over the years, Calance has grown organically and has acquired numerous successful IT Services firms along the way. As a result, the company today is a mix of diverse cultures, talents and expertise that collaborate globally to bring our best capabilities and thinking to clients. Calance also offers benefits which includes Medical, Dental, Vision care and 401K.Calance - the place to grow.www.calance.comVacancy expired!