Job Details

ID #5809378
State Connecticut
City Ridgefield
Job type Contract
Salary USD Depends on Experience Depends on Experience
Source Techdata Service Company LLC
Showed 2020-11-15
Date 2020-11-05
Deadline 2021-01-04
Category Education/teaching
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IT Support - 11498432

Connecticut, Ridgefield, 06879 Ridgefield USA

Vacancy expired!

IT Support needed in Ridgefield, CT – 11498432 11+ Months The IT team that supports the Medical Information business is looking for an experienced Systems Support/Analyst to provide technical support of the Envision System, which is the global medical information system at CLIENT.

Responsibilities
  • Learn and understand the global MI business process, Envision System, and Envision System interfaces.
  • Perform troubleshooting as required and participate in problem-solving efforts of application issues and interface issues as reported by Envision end users
  • Monitor, update, and follow-up on issues reported in Service Now, CLIENT’s Service Desk issue reporting software
  • Report and track confirmed issues with application supplier
  • Test application fixes and new releases to ensure quality and usability for Envision end users
  • Aid in reviews of technical system documentation pertaining to Envision System interfaces
  • Complete assigned tasks for various Envision System projects

Skills
  • At least 5 years’ experience with system support, testing, and systems analysis.
  • Proven troubleshooting, analytical and problem-solving skills
  • Demonstrated ability to quickly learn business processes and related systems
  • Familiarity with Salesforce/Veeva is preferred
  • Understanding of software development and software quality assurance
  • Demonstrated organizational skills and ability to work independently
  • Must be detail and quality oriented
  • Excellent written and verbal communication skills
  • Ability to manage time, prioritize, and complete multiple tasks effectively on schedule

EducationBachelor's Degree, preferably in the areas of Management Information Systems, Computer Science, or related field

Vacancy expired!

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