Job Details

ID #46176905
State Connecticut
City Shelton
Job type Permanent
Salary USD $60,000 - $70,000 60000 - 70000
Source Perennial Resources International
Showed 2022-10-03
Date 2022-09-14
Deadline 2022-11-12
Category Et cetera
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Help Desk Analyst

Connecticut, Shelton, 06484 Shelton USA

Vacancy expired!

We are looking for a Help Desk/L1 Engineer for our office located in Trumbull, CT. This is a full-time position as an IT Help Desk/Technician.This role is Mon-Thursday onsite and

remote on Friday.

Responsibilities:
  • Day-to-day support of Windows, Hardware, Applications, general networking, and security devices
  • Service and diagnosis of hardware and software
  • Remote/onsite support
  • Handle phone calls
  • Respond quickly to problems and demonstrate skillful problem solving
  • Work with our team members to assure that the highest level of customer satisfaction and communication is always maintained
  • Rotating after hours on call schedule

Qualifications:
  • Configuring, installation, and maintenance of software and hardware (such as: PCs, Macs, operating systems, system software, software applications, antivirus, printers, and displays)
  • Producing detailed documentation of user requests and resolutions for all calls
  • Problem solving methods and resolution
  • Maintain and update routine information systems and programs
  • Configuring, installation, maintenance, and diagnostics of LAN/WAN networks
  • Experience with Office 365 and Office suite products
  • Ability to multitask and resolve issues quickly
  • Experience with PC imaging
Lori SklarskiSenior Technical Recruiter

PRI TechnologyPx27C: 973.432.9968www.pritechnology.com

Vacancy expired!

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