Vacancy expired!
Our leading client in Stamford is seeking a talented and professional Microsoft Technical Support Engineer to support their user community.
Responsibilities of the Microsoft Technical Support Engineer: - Provide level 3 support for MS Suite, Active Directory, O365, Exchange, and MS Teams
- Monitor and manage simple to complex Microsoft cloud infrastructure solutions
- Support O365 license assignment, altering, and removal with end users
- Work with users over the phone, virtually, or in person to troubleshoot and resolve issues
- Document resolutions to ensure issues can be addressed quickly in the future
- Perform basic system administration functions
Requirements of the Microsoft Technical Support Engineer: - At least 5 years of experience supporting O365, MS Teams, Active Directory, and Exchange
- Knowledge of Microsoft infrastructure solutions, system security, enterprise directories, and cloud technologies
- Extensive knowledge of O365 applications including Exchange, SharePoint, and Teams
- Experience with Windows Servers and Active Directory
- Expert knowledge of ticketing systems (ServiceNow preferred)
- Knowledge of networking: DNS, DHCP, TCP/IP
- Demonstrated experience supporting a 500+ user community
- Ability to work well independently and in a team environment
- Ability to analyze and prioritize support tickets appropriately
Keywords: Microsoft Technical Support Engineer, Office 365, Microsoft Teams, Active Directory, Exchange, SharePoint, Technical SupportJob ID: 350135 About Eliassen Group:Eliassen Group provides strategic consulting and talent solutions to drive our clients' innovation and business results. Our purpose is to positively impact the lives of our employees, clients, consultants, and the communities in which we operate. Leveraging over 30 years of success, our expertise in talent solutions, life sciences consulting, Agile consulting, cloud services, risk management, business optimization, and managed services enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA, and with offices from coast to coast, Eliassen Group offers local community presence and deep networks, as well as national reach.Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check! Vacancy expired!
