Vacancy expired!
- 5+ years of experience in computer systems or IT support, with technical proficiency in Windows workstation operating systems, tools and productivity office suites.
- Proficient in supporting Microsoft Office applications including: Outlook, Word, Excel, and PowerPoint. Prior experience in Visio, SharePoint, and Project is a plus.
- Strong troubleshooting skills with various COTS products, including Acrobat and Symantec.
- Excellent understanding of network connectivity and Active Directory.
- Bachelor's degree or equivalent applicable industry experience in computer science or a related subject required, plus additional related technical courses or professional training.
- Help Desk Institute and A+ certification encouraged.
- Familiarity with ITIL framework and HDI best practices.
- An understanding of Enterprise level systems (DNS, AD, networking, file sharing)
- Moderate expertise in two or more: Windows 10, OSX, Office 2016/365, Exchange 2013/Online, Microsoft Intune, iPhones, Amazon WorkSpaces, Citrix XenApp 7.x, SCCM, PowerShell
- Basic to intermediate knowledge of telecommunication and network protocols and hardware.
Vacancy expired!