Vacancy expired!
Job Summary:
Join us and be our subject matter expert on pre-employment compliance for a wide variety of clients and industries across the nation. That means youll be the first point of contact, as well as the escalation point for, background check, drug test, and employment authorization questions or issues raised by candidates, internal staff, and our clients. Youll need empathy, leadership skills, good communication and a keen eye for detail.
What youll do:
Complete and report daily/weekly retail audits to ensure all pre-employment screening expectations are being met
Adjudicate all completed Retail background check reports daily ensuring that each hiring decision is made in accordance with all state, federal, client and Integrity guidelines
Ensure timely execution of all required compliance notifications and deadlines
Exhibits professional behavior and communication skills when communicating results of screening to candidates and staff
Identify trends or gaps and address with local leadership (know when to escalate when unresolved)
Track and report on compliance KPIs (Key Performance Indicators)
Provide internal guidance and information on Retail pre-employment compliance procedures and requirements
Provide compliance support l when new clients are brought on-board
Document and maintain a repository of all client specific compliance guidelines
Retain full documentation of all issues and resolutions
Ensure consistency in hiring practices by considering past and current client and integrity practices before making any precedent setting decisions
Maintain regular contact with the field, clients, and vendors
What you'll need:
High School Diploma
Minimum 3 years of HR Experience
Minimum of 3 years of experience in customer service, call center, collections, quality assurance or retail environment
Excellent communication, critical decision-making, and interpersonal skills with a professional disposition at all times
Highly proficient computer, MS Office, and Internet navigation skills
The drive and commitment to ensure accuracy and consistency in area of ownership
Vacancy expired!