Job Details

ID #2558294
State Delaware
City Delaware
Full-time
Salary USD TBD TBD
Source Delaware
Showed 2019-07-12
Date 2019-07-11
Deadline 2019-09-09
Category Food/beverage/hospitality
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General Manager (Wilmington, DE)

Delaware, Delaware 00000 Delaware USA

Vacancy expired!

Job Title: General Manager

Reports To:Food and Beverage Director

Job Purpose

Makers Alley, a new beer garden in downtown Wilmington, is looking to hire a General Manager. This restaurant will feature a beautifully designed 2-tiered garden area, an industrial turn-of-the-century bar with 30-foot ceilings and 24 taps for craft beers, and the crowning jewel will be the custom Airstream camper that will serve as our food truck/ kitchen.

The general manager will be in charge of all aspects of the bar, restaurant and kitchen. You will be in charge of the entire staff, both service and kitchen staff. You should feel comfortable with all back of house procedures and managing a kitchen staff as well as the typical front of house general manager duties with emphasis on the financial part of the job, cost controls and profit and loss statements.

The bar role entails managing a progressive craft beer and cocktail program, thoughtfully curating wines and spirits and managing and maintaining a high standard for bar staff, stressing product knowledge and consistency.

The ideal candidate should have an eye for detail and an innate ability to anticipate guests' needs. As for human qualities we feel a good manager should be humble, empathetic, and possess a wicked sense of humor because this is the food service industry after all. A more-detailed description of the General Manager duties are presented below:

Duties & Responsibilities

P&L management experience and proven ability to oversee cost control, labor management and bottom-line profitability.

Strong background with craft beers, craft cocktails, spirits and wine.

Possess broad product knowledge and train staff weekly stressing the importance of such knowledge.

Kitchen staff management and costing.

Weekly inventories of all liquor and food.

Ensure that guests are satisfied with their dining experience and a consistent high level of service is provided.

Set the standard for service expectations by scrutinizing each aspect of the guest's experience from start to finish, and will personally intervene to correct below standard service issues.

Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.

Maintain professional restaurant image, including restaurant cleanliness, proper staff uniforms, and appearance standards.

Work to provide an efficient work environment by managing employee concerns, and modifying, creating and/or enforcing procedures and processes in place.

Retain staff by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results and performance.

Experience in hiring, training, and scheduling.

Work well with other managers and lead by example through sound judgment and a strong work ethic.

Be a mentor to all staff.

Restaurant marketing experience, social media, events, etc.

Flexibility - there will be a lot that will be asked of you outside of this list.

ServSafe Certified.

Qualifications

A combination of practical experience and education a plus.

Prior experience with Toast POS a plus.

Strong knowledge of controlling prime costs.

Personal Requirements

Self-discipline, initiative, leadership ability and outgoing.

Pleasant, polite manner and a neat and clean appearance.

A strong attention to detail and ambiance.

Positive attitude to help maintain an enjoyable work environment.

Experience

Minimum of three years FOH management experience required.

Physical Requirements

Requires constant standing and walking.

Frequent stretching and/or bending to access product.

Frequent lifting, carrying, pushing, and/or pulling of objects weighing up to 165 lbs (Kegs).

Direct Reports

Kitchen staff

Service Staff

Front of House Manager

Statement of Notices

Equal Employment Opportunity

Uphill Restaurant, LLC, provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Americans with Disability Act

Applicants as well as associates who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. Applicants as well as associates are encouraged to meet with Human Resources as the organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Requirements

The above statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Other duties may be assigned. The Company may change the specific job duties with or without prior notice based on the needs of the company.

Vacancy expired!

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