Administrative Assistant (Wilmington)

Job Description:

Create and present retail installment contracts to new buyers

Maintain credit bureau reporting and disputes

Manage post-repossession process

.Create and send, and record all required pre and post-sale letters

.Assist in scheduling and preparing for auction sales

Assist collections team with skip tracing, collection calls, and escalated customer communications

Follow up with insurance total loss claims with customers and insurance companies

Assist the Title Clerk with various tasks

.Assist customers at cashier window

Technical requirements:

Proficient in WORD and EXCEL